Catherine C.
Posted
Ground-Breaking Company...
I have been a SelfDecode subscriber for several years now. I have had to request help on various occasions as I am not totally tech-savvy, and as far as I am concerned, their customer service is second to none, especially during the transition from the 1.0 version to the 2.0, and of course, there are always bugs to work out during these transitions, but they have always been very helpful and responsive. Their expanding team of experts is extremely knowledgeable and their credentials are impressive. I truly believe in this company's mission, and I believe they will be the future of Wellness and disease prevention. After all, many disorders, not the least of which is cancer, are much easier to prevent than they are to cure. As soon as people realize this, we will have a much healthier population, and much less money will have to go to disease care.
Response from SelfDecode· Aug 11, 2023
Thank you so much for taking the time to share your experience with us, and for being a long-time SelfDecode subscriber. It's wonderful to hear that our customer service has left a positive impression on you. We understand that transitions, such as the one from Legacy to 2.0, can sometimes come with technical challenges, and we're thrilled to know that our team's responsiveness and assistance have been helpful throughout. We're dedicated to providing accurate and valuable information to our users, and we're fortunate to have a team with impressive credentials who are passionate about our mission. We wholeheartedly share your belief that prevention plays a crucial role in overall wellness, and we're committed to empowering individuals with the tools and insights to take control of their health. Your perspective on disease prevention is spot-on, and we're excited about the positive impact it can have on our customer's well-being. Thank you again for your awesome review, Catherine! :)



