SelfDecode Reviews | Read Customer Reviews of selfdecode.com

SelfDecode Reviews | Read Customer Reviews of selfdecode.com

SelfDecode reviews

739 approved reviews, newest moderated first

Josh S.
Posted Jun 29, 2022
Superior Epigenetics Tool
Struggling with health issues years ago and SelfDecode has been one of the most powerful tools in my arsenal not only to get to the root of what was going on, but, as it turns out, also to optimize my body and mind based on epigenetics. Not only have I at least come up with a plan for my health issues, I've also maximized my exercise and mental performance as a result of sticking with SelfDecode over the years.
Response from SelfDecode· Jul 1, 2022
Hi Josh! We are so grateful for your continued support of SelfDecode. It's our goal to provide our customers with the tools they need to optimize their health. It's really great to hear you are finding the service useful. Thank you for your review!
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Mark M.
Posted Jun 29, 2022
Great service for understanding your…
Great service for understanding your genes and how to best keep your health!
Response from SelfDecode· Jul 1, 2022
Hi Mark! We're so glad you're enjoying SelfDecode. Thank you for your review. :)
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Rachel V.
Posted Jun 27, 2022
Excellent
I've been using SelfDecode for a couple of years now to help me figure out some chronic autoimmune issues. I've found their research well-informed and refreshing as well as extremely helpful. The new updates and additions have only made my experiences better.
Response from SelfDecode· Jun 28, 2022
Hi Rachel! We are so grateful for your continued support of SelfDecode. It's our goal to provide the most accurate, up-to-date scientific information to our customers - it's great to hear you are enjoying it! Thank you for your review. :)
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jeff W.
Posted Jun 26, 2022
Loads of information all about You!
More information than most people can use!!! I think it is great! It just takes a while to go through it all and they keep adding stuff, which is good...much improved over a years time.
Response from SelfDecode· Jun 28, 2022
Hi Jeff! Thank you so much for your review. We love that you are enjoying the new and improved SelfDecode! We plan to add even more amazing new features and reports so you can continue digging deeper into your genetics and optimizing your health. Thank you for your continued support!
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IbbyO
Posted Jun 24, 2022
Excellent Genomic Company
As a healthcare provider, I have relied on SelfDecode to provide me with evidence-based genomic information for several years. The information on the platform has significantly impacted my life and that of countless patients for the better. In a world of hyperbole and misinformation, it is comforting to know there are still companies such as SelfDecode that are operating with high integrity and excellence.
Response from SelfDecode· Jun 24, 2022
Hi there! Thanks so much for your review and for being a loyal SelfDecode Pro customer. It's our goal to provide the most accurate, up-to-date scientific information to our customers. We're honored that we have your trust and that you've gotten such great results for yourself and your clients. Thank you again for your review and for being a loyal customer! :)
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Alexandros
Posted Jun 23, 2022
I really like the DNA based health reports!
I really like SelfDecode and its DNA based health reports! I've learnt many things about me that I didn't know. Moreover, I have the lifetime plan and I really wait for new health reports each week and also I really enjoy learning more about myself and how to self improve!
Response from SelfDecode· Jun 24, 2022
Hey Alexandros! Thanks so much for your review. It's our mission to help our customers better understand their health. We're so glad to hear that you're eagerly anticipating the new reports we release each week. There are many more to come, so keep checking back often! Thanks for being a lifetime customer and thanks again for your review, Alexandros! :)
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Victor
Posted Jun 23, 2022
Awesome website to discover more about…
Awesome website to discover more about your DNA. The reports generated gave me deeper insight of my health and gives me a general idea of my potential and limitations.
Response from SelfDecode· Jun 23, 2022
Hey Victor! Thanks so much for your review! We're really glad to hear that SelfDecode's Wellness Reports have given you a deeper insight into your health. That's our goal! Thanks for being a loyal SelfDecode customer and for your review, Victor! :)
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VACIII
Posted Jun 23, 2022
Go with someone else!
SelfDecode provided no information of real value. The utility is novel at best. I hadn't logged-in in over six months, unsubscribed to their continuous barrage of emails, and randomly got charged $97 for an annual renewal. No worries right? I'll just email them and explain the situation. Nope. Forget about getting your money back. Their customer service doesn't help and claims it is against their policy to provide a refund. When you have manipulative tactics to steal people's money, you have to set policies that hinder your employees from refunding it when questionable sales tactics are used. Horrible way to do business. I do not recommend this company.
Response from SelfDecode· Jun 23, 2022
Hi there, I hope this response finds you well! I want to reach out and personally apologize for any confusion surrounding the auto-renewal of your annual subscription. I can understand how frustrating that might have been for you. When customers purchase an annual subscription with us, we ask them to agree to our Terms of Service, which state that the subscription will renew annually to ensure uninterrupted service. You can always set your subscription to non-renewal to turn off automatic renewals. Because we want everyone to be happy with their purchase, we offer a generous 30-day moneyback guarantee on initial sign-ups, and our customer support team reviews any refund requests thoroughly to make sure we're being fair to our customers. I apologize for giving you the impression that we are using manipulative tactics when renewing your annual subscription. Please know that we value your review and opinion. We remain committed to providing the most accurate, actionable DNA reports on the market so we can help everyone improve their health and live better. We're the only company providing personalized recommendations for improving your health based on your genes. We hope you reach out to our support team soon so we can help you get the most out of your subscription. We look forward to chatting soon!
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