wla
Posted
refurbished phones dont last
We have the Flip phones which are plagued with the screen cracking after roughly a year and a half of service when new. When warrantied we are provided refurbished equipment which has a significantly lower screen life, as such they are required to be warrantied more often. As a result, we reached our maximim warranty expense well before the phones themselves are outdated. I feel like the phone values should be lowered to match what a refurbished unit would cost in reality, or the maximum allowed warranty value should be increased, or new phones should be provided when warrantied.
Response from Servify· Mar 25, 2025
We apologize for the inconvenience caused. Please share your registered details with us at [email protected] so that we can assist you further.



