(no more) Mrs Nice L.
Posted
Good but lacking of something
Overall I have been good hosted at Setra. For the first months I've been there it was all super fast and perfectly fine. At some point, and I can't tell if it's an influx of registrations or what, sites went down massively and too often. They told me that when DirectAdmin updates it happens, no biggie. But now the total and complete lack of support is not ideal. I've had issues with the system reading a domain that cannot be on the records cause it never was, and not once but twice my ticket has been completely ignored and automatically closed. In the last one I even gave SPECIFICS of where to look, on their part, to clear it for me and since March 22nd I had ZERO replies. For the money paid, it should work much better. But it's not entirely to throw away and/or move somewhere else.
Response from SetraHost· Mar 30, 2026
I am unable to locate an account with us so I have requested further information through TrustPilot so we can take a look at this for you.



