Great
136 reviews
Millions of knives have been sharpened by our family of brands across the globe since 1965! We are an easy, secure, and fun online service, making your knives sharper than the day you first got them! Try us out and see how we are making the world a sharper place, one blade at a time.
Sharpenters (sharpenters.com) has 136 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
136 approved reviews, newest moderated first
bintheir
Posted
I was not informed at the time of purchase that I was creating an automatic renewal for knife sharpening. There is no opt-out unless I guess you order and then cancel. Not professional and unethical. So their solution is to send me envelopes since I'm tricked into doing business with them. Not going to happen. Clearly, they rely on this trick to stay in business.
Steven K.
Posted
Packaging was excellent. Knives were well protected. Turn around time was very good. Knives were really sharp.
Response from Sharpenters· Feb 14, 2025
Thank you Steven for your business and your friendly review - they mean a lot! All the best The team at Sharpenters
Michael B.
Posted
My knives are gone! Sharpenters provided an envelope that ruptured during transit and all of the knives were lost. The Company freely admits that this problem has occurred in the past yet they continue to claim that the provided envelope is sufficient to transport knives. Worse, Sharpenters did not offer to replace the knives and was quick to blame the USPS and directed me to some fine print on their website. Terrible customer service. Do yourself a favor and use someone local and stay away for this company!
Response from Sharpenters· Jan 29, 2025
Michael, Thank you for your business and your review. As our team has explained, this occurrence is extremely rare. Indeed our envelopes are sufficient and approved to transport knives. This is of course not to say that they are unbreakable and as we have communicated USPS has confirmed in writing that the damage occurred en route, before the knives arrived to us. As we have communicated separately, we will do everything we can to gain you the maximum compensation available under the USPS insurance. All the best The team at Sharpenters
Aeron S.
Posted
Excellent service, Such an easy send in and reception process. Super well-thought experience. Will continue to use Sharpenters.
Response from Sharpenters· Jan 29, 2025
Thank you Aeron, it means a lot! We look forward to serving you soon again. All the best The team at Sharpenters
foxx F.
Posted
Receipt of original package was quick and return of sharpened knives was excellent! Knives were definitely back to sharp condition.
Response from Sharpenters· Jan 16, 2025
Thank you for your friendly review - it means a lot! All the best, The team at Sharpenters
Bill B.
Posted
I sent in four knives. Three expensive Japanese hand forged cooking knives and a Benchmark folding knife I carry. All 4 came back sharp enough to cut paper. I actually tested all 4 this way. Very impressed!
Response from Sharpenters· Jan 14, 2025
Thank you for your business and your friendly review Bill. We test each knife the same way as you did so we are glad that you confirmed the results of our testing. We look forward to serving you soon again. All the best, The team at Sharpenters
OPie
Posted
Fast turnaround. Considering it was over the holidays. Razor sharp. Excellent communication. Will definitely use again.
Response from Sharpenters· Jan 14, 2025
Thank you for your business and your friendly review - they truly mean a lot!
R S.
Posted
I am a professional oboe player. Oboists use highly specialized beveled reed knives to make oboe reeds. The angle and evenness of the bevel is imperative. After months of use, it has to be re-established. Sharpenters clearly understood the issue and did an absolutely gorgeous job re-surfacing my knives. Thank you, Sharpenters!
Response from Sharpenters· Jan 14, 2025
Thank you Sheena! From one crafts specialist to another, we truly appreciate your comments! All the best The team at Sharpenters
