Great
136 reviews
Millions of knives have been sharpened by our family of brands across the globe since 1965! We are an easy, secure, and fun online service, making your knives sharper than the day you first got them! Try us out and see how we are making the world a sharper place, one blade at a time.
Sharpenters (sharpenters.com) has 136 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
136 approved reviews, newest moderated first
John A.
Posted
My knives are better than new. I had several damaged blades and they were perfectly repaired and sharpened.
Response from Sharpenters· Nov 11, 2024
Thank you for recognizing how we live up to our brand promise John. We look forward to serving you again. All the best, The team at Sharpenters
Steven H.
Posted
Prompt and well done
Response from Sharpenters· Nov 11, 2024
Thank you Steven, it means a lot! The team at Sharpenters
Terri H.
Posted
They lost several of my expensive knives and never compensated me after more than 6 months wait!
Response from Sharpenters· Nov 11, 2024
Terri, Thank you for your business and your review. We are sorry that you left less than 100% satisfied. As we have discussed separately, once we learned that USPS (not Sharpenters) lost some of your knives, we filed a claim and have continuously followed up with them to gain a resolution. We have also updated you each time we have received information from USPS. In the meantime, we also provided a partial refund on your order. We will continue to follow up with USPS on your claim status every day and reach out as soon as we have more information. All the best The team at Sharpenters
Eric S.
Posted
Put a nice edge on some tired older knives that I used to love, but couldn't keep sharp on my own. Will use again with other knives I have. Chef Eric
Response from Sharpenters· Nov 4, 2024
Thank you Chef Eric! We are looking forward to serving you again. All the best The team at Sharpenters
Terry N.
Posted
The process was so easy! My "NEW" knives are awesome! Will use this service again.
Response from Sharpenters· Oct 14, 2024
Thank you for your friendly review Terry, it means a lot to us. We look forward to serving you again! All the best, The team at Sharpenters
John K.
Posted
The process was simple to follow- received the finished product in couple weeks- knives were sharp- really sharp.
Response from Sharpenters· Sep 26, 2024
Thank you for your business and the friendly review John, we look forward to serving you again!
Dusten A.
Posted
I had 2 expensive (to me) Japanese knives that where damaged by my room mate. The tip of one was broken off and had a couple chips on the blade edge. I thought they where a lost cause, but I sent them in and they are better than new. I can't even tell they where ever damaged. I'm very pleased and have told anyone who will listen about the service.
Response from Sharpenters· Sep 26, 2024
Thank you for your detailed and friendly review and your business Dusten, they mean a lot! All the best The team at Sharpenters
howard
Posted
Sharpenters lost all of my six knives. They say they only insured them for $100 when returning them to me. They should ask a customer the value of their knives and insure for that amount. Sharpenters refused to cover any of the loss.
Response from Sharpenters· Sep 25, 2024
Howard, Thank you for your business and your review. We did not lose any of your knives - USPS did. Our checkout is clear and brief and there we explain the insurance included with each option, and you selected the USPS shipping option, which comes with the standard $100 insurance offered. However, it is easy to switch to the UPS shipping option and checkout and select the higher insurance for $500, for a small extra fee. We also offer even higher insurance levels for particularly valuable knives. We receive knives for sharpening every day ranging from less than $10 to over $1,000 in value each. It is impossible for us to include the insurance for the most valuable knives in our standard pricing, which is why we offer our customers the option to purchase additional insurance for particularly valuable knives. We hope we will be able to earn your business again and ask that you then purchase the insurance that is relevant to you. Best Regards The team at Sharpenters
