Jesus C.
Posted
Got the 4 inch 3pc pink oil burner and…
Got the 4 inch 3pc pink oil burner and they work really good. Nice thick glass
Excellent
304 reviews
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Simpleglasspipe (simpleglasspipe.com) has 304 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
304 approved reviews, newest moderated first
Jesus C.
Posted
Got the 4 inch 3pc pink oil burner and they work really good. Nice thick glass
Nancy
Posted
Fast and awesome service
KrisisGr8
Posted
Quick shipping, and always exceptional service!
Heather M.
Posted
Fast delivery with an exceptional product. Will definitely do business with them again.
Geff R.
Posted
I am a regular customer. You can find everything you need quickly and easily because the website is simple and user friendly. I strongly recommend!
Pedro R.
Posted
I have been purchasing from this site for over 6 years as needs arise. Every time I’ve Placed an order I get exactly what I ordered. In the shipping process an item broke during shipment- which are quickly replaced by vendor. I highly recommend them-low prices and prompt shipping.
Desiree L.
Posted
I placed an order and several items were broken and not even wrapped up. There was an item missing as well. I have sent 3 messages via their contact is form as well as email to them and tried calling. No response back. This was a terrible and very costly experience.
Response from Simpleglasspipe· Jun 3, 2020
We did sent out emails let customer know that item did not shipps are out of stock and partial refunded. Sometime Email went to spam folder and Promotion folder if you use gmail. We only accept Txt and Emails, Thank you
Gene E Thorp J.
Posted
Recently purchased a grinder from this website. The person named Mark was short with me when my address wasnt correct. I emailed him to let him know I would love it sent out to my correct address. 2 weeks went by with no response other than the initial reply asking for my order number and correct address to return my product to me. I have been constantly checking my mail without an updated tracking number to see where my package is at. Upon asking why it hasnt arrived I was met with 2 fragmented replies that one said they resent my package and the other said they refunded my money. Which is it? I check my bank and no refunds were issued. I resent an email stating that i didnt believe this was their fault but i needed my product or my money back or I was writing a bad review. They told me not to threaten them... okay. I'll just leave a bad review then if people can't communicate respectfully to their patrons. That guy Mark either needs to be grounded from his iPhone, or maybe be a welder so he doesnt have to cater to the general public in which he clearly isnt capable of handling.
Response from Simpleglasspipe· Apr 3, 2020
It just so sad , that its human nature people so easy to get angry if you make them happy 99 time and one time they will threaten you with this. “ I made mistake on shipping address after a week you need reship it to me And for free. Im still not happy. one star reviews. Or refund “ Its tough time around the world people are dying business are closing at least we can do is be nice.