Excellent
712 reviews
Software AdviceSoftware Advice offers free, one-on-one software guidance — helping buyers find the right tools in minutes. Part of the G2 ecosystem, trusted by more than 1 million buyers since 2005. The reviews here reflect real experiences with our advisory service. For more information, visit softwareadvice.com.
Software Advice (softwareadvice.com) has 712 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
712 approved reviews, newest moderated first
Sal P.
Posted
they found us the exact software we needed. very helpful and no pressure.
Response from Software Advice· Sep 24, 2018
Thanks so much for providing your feedback! Software Advice is happy to assist people like you in getting started on their research. Please let us know if there is anything else we can help you with along the way.
Rachel B.
Posted
They let false reviews on their site, even when evidence can be provided.
Response from Software Advice· Sep 24, 2018
Thank you for your comment regarding our reviews publishing guidelines. Software Advice takes all concerns about the integrity of our reviews programs very seriously. We are committed to serving as a platform for high-quality reviews and have developed a robust reviews Quality Assurance (QA) process in order to achieve that goal. All reviews are manually examined by our team of experts in an effort to ensure published reviews are from verified sources and provide helpful content. All reviews are treated equally during the verification process, regardless of rating or vendor. Please contact our reviews team at [email protected] if you would like further clarification of our guidelines.
Gai G.
Posted
MIcah Bartlett at Software Advice was very helpful in providing me with 4 suggested NFP CRM programs. We are a small NFP looking at our first CRM and without his advice and suggestions we would have spent countless hours reviewing too many similar programs. He gave us a range, including very popular and not so well known. Based on some basic information and our criteria all 4 were possible candidates. He also gave us some information on evaluating both the software and the pricing structures. Great job, thanks!
Response from Software Advice· Sep 24, 2018
Thanks so much for your feedback! Software Advice strives for the best possible customer experience and as such we are thrilled to hear that your conversation with Micah was so positive.
Ivan
Posted
Marc Cote reached out to me on phone call after attempting to get some information on a WFM vendor. Even though he suggested a few vendors we already reviewed he provide some extra documentation to help us make a decision on our final. Very nice support staff.
James B.
Posted
I was not certain of our actual needs due to limited experience with shipping. I was provided recommendations for some products that were priced higher than would be cost effective for the 5-8 LTL shipments a month our shop requires. Regardless of the fact the existing software cannot meet my current needs, I have learned so much through this process that I consider the experience extremely beneficial. Both Software Advice and the vendors recommended were easy to communicate with and very informative, without being high pressure. I will likely come back to the recommendations when our back end is organized and/or our requirements increase.
Nikki D.
Posted
They were quick, I didn't spend a lot of time on the phone. The women I dealt with seemed to really understand our needs. I was recommended 4 applications and I have them narrowed down to 2 for the executive team to look at. Very impressed!
Sulee G.
Posted
Be aware that the suppliers they recommend to you are the ones that are paying them. Love the idea of free advice and customer reviews. Not so keen that they are selling my name to the vendors they suggest. Gartner seem to be gobbling up others in this space (Capterra and GetApp) so it's obviously a lucrative business model. Anyone know of an organisation that really is independent.
Rob J.
Posted
Very responsive and provided helpful direction to narrow our search
