akali J.
Posted
Great job
Great job, on time, friendly and explained things clearly.
Response from Supportwave· Jan 6, 2022
Hey Akali, thanks so much for your feedback. We appreciate it!

Excellent
205 reviews
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Supportwave (supportwave.com) has 205 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
205 approved reviews, newest moderated first
akali J.
Posted
Great job, on time, friendly and explained things clearly.
Response from Supportwave· Jan 6, 2022
Hey Akali, thanks so much for your feedback. We appreciate it!
Hugh S.
Posted
Overall I was pleased, however I needed a quote on a part for my computer which wasn't actioned until I had paid my job deposit which was non-refundable so it left me bound to using NerdApp which I think needs improvement.
Response from Supportwave· Jan 5, 2022
Hi Hugh, thank you for you feedback! We will pass this on to management. We have built the quoting feature and we are going to roll this out in Q1. Keep well, Caitlin
customer
Posted
Fast and efficient!
Response from Supportwave· Jan 3, 2022
Hi there, thanks so much for your feedback! We appreciate it. Keep well, Caitlin
customer
Posted
Really helpful. I am a complete dodo with pcs and Jaswill got everything sorted.
Response from Supportwave· Dec 28, 2021
Thanks so much for the great review Farah! We are glad that Jaswill got your PC sorted! We are here if you need anything else in future. Happy holidays, Kelvin
Ding T.
Posted
The problem was solved. Good job!!!
Response from Supportwave· Dec 28, 2021
Hey Ding, so glad we were able to assist you! Keep well, Caitlin
Mr S.
Posted
Really helpful agent called volkan he sorted the issue so quickly and was so friendly
Response from Supportwave· Dec 27, 2021
Thank you so much for your review. We will be sure to let Volkan know he did a great job! Happy holidays, The NerdApp Team.
Tracy H.
Posted
Easy to use service, technical expert was easy to understand
Response from Supportwave· Dec 26, 2021
Thank you so much for the great review Tracy! We are so glad you had a great experience! Happy Holidays! Kind Regards, Kelvin
Diana J.
Posted
Amazing service - Adam had a great manner was patient and super efficient! I will definitely use this service again :)
Response from Supportwave· Dec 14, 2021
Hello Diana, thank you so much for the kind works and great rating! Adam is an awesome Nerd and we are so happy that you received amazing service, it's what we strive for :) I will let Adam know about your review! Hope you have a lovely week ahead.