Excellent
205 reviews
SupportwaveSupportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Supportwave (supportwave.com) has 205 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
205 approved reviews, newest moderated first
Barbara H.
Posted
I was very pleased with my experience using NerdApp. The technician I spoke to was very helpful and extremely patient. I would use them again if I had a problem with my computer.
Response from Supportwave· Nov 18, 2021
Hi Barbara, thank you for your positive feedback. We are here whenever you need us! Keep well, Caitlin
Georgie F.
Posted
Excellent, fast and efficient - great support by NerdApp Will definitely return when needed and certainly recommend to anyone needing trustworthy technical support Thank you NerdApp
Response from Supportwave· Nov 16, 2021
Hi Georgie, thank you so much for your positive review. It means a lot to us! We are here any time you need us. Keep well, Caitlin
Christiana D.
Posted
Just absolutely outstanding service! Really tricky problem solved but Adam also went out of his way to help with something unrelated too! Thanks so much I am massive fan of this app.
Response from Supportwave· Nov 11, 2021
Hi Christiana, thank you so much for the great review! It was a pleasure to have you as a customer and we are glad Adam did such a good job, he's a great Nerd! Thanks for the kind words and I hope you have a lovely week ahead :)
Richard C.
Posted
Matched quickly with a very helpful “Nerd”, who was extremely diligent and knowledgeable. We didn’t manage to fix the problem entirely, but we managed to recover my data, which was the most important thing.
Response from Supportwave· Nov 1, 2021
Hi Richard, great to hear that your data was recovered. We know how stressful this can be. Thank you for your feedback!
Tori O.
Posted
Really easy to use and well explained. Helped me out of a bind. Thank you
Response from Supportwave· Oct 27, 2021
Hi Tori, thank you for your feedback! We are always here if you need us.
NB
Posted
Volken took ownership of my problem and got me up and running many thanks I was pleased with the service and outcome
Response from Supportwave· Oct 21, 2021
Hi, thank you for your feedback! We appreciate it. Keep well.
Rosemary
Posted
Wow!, just had an IT blitz session with an IT Technician from Nerdapp. Trying to sort out your home computer problems on your own, if you are not an IT 'expert' is a nightmare!! 😳 well for me anyway.... 😏 The IT technician sorted out so many of my IT issue's today, and has lifted a huge weight off my shoulders. He was knowledgeable to another level, quick, efficient and helpful. He gave me great service, at a decent price, with a great attitude. So if you're looking for home or office Tech support I can highly recommend Nerdapp. The Nerd App is also simple, and very easy to use. Honestly...., if you need good, honest IT support, Nerdapp is the way to go 😁
Response from Supportwave· Oct 19, 2021
Hi Rosemary, thank you for such a lovely review! We know tech issues can be extremely frustrating, that's why we're here to make your life easier. We are here whenever you need us.
Grace
Posted
I have used Nerdapp on several occasions for both personal and work related tech issues. Very impressed, with the app and the quality of tech support received.
Response from Supportwave· Oct 19, 2021
Hi Grace, thanks for your feedback. We appreciate it!
