SupportwaveReviews of supportwave.com

Response from Supportwave· Nov 18, 2022

Hi Geraldine, thank you so much for leaving a review. We are here whenever you need us :)

Response from Supportwave· Nov 17, 2022

Hey Neil, thank you so much for leaving a review! We appreciate it. Have a great day, Caitlin

Response from Supportwave· Nov 11, 2022

Hi Chrissy, thank you for leaving a review! We pride ourselves on our instant support. We are here whenever you need us. Keep well, Caitlin

Response from Supportwave· Nov 10, 2022

Hey Doug, thanks so much for taking the time to leave a review! We appreciate it. Have a great day Caitlin

Response from Supportwave· Nov 5, 2022

Hi Kris, we are sorry you had a bad experience. I reviewed the job and see that you paid the £14 deposit and you were assisted by a very highly skilled engineer. It seems you cancelled the job out of frustration and I do understand that it can be frustrating but our engineer was doing everything correctly while assisting you remotely. If you would still like help I would recommend booking someone on-site or please feel free to contact us at [email protected]. Kind Regards, Kelvin *Update I completely understand that you feel that your experience was unsatisfactory. We do take a lot of care in verifying our engineers. The person who assisted you has 18 years experience and many certifications. We are sorry for the unsatisfactory experience you had.

Response from Supportwave· Nov 3, 2022

Hey Mark! Thank you so much for your feedback. Have a great week. Caitlin

Response from Supportwave· Nov 6, 2022

Hi Lori, thank you so much for taking the time to leave a review. We will be sure to let Andrew know he did a great job. Have a lovely week, Caitlin

Response from Supportwave· Nov 1, 2022

Hey Simon, thank you so much for taking the time to leave a review as well as your constructive feedback. This has been escalated to management team for review. Have a lovely day and we are here whenever you need us! Keep well, Caitlin