Excellent
3,113 reviews
TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Robert N.
Posted
They are very helpful to our business! Every interaction has been very positive. I definitely recommend Therapy Notes for your business!
Response from TherapyNotes, LLC· Feb 18, 2020
Robert - We are so happy to hear that TherapyNotes has been helpful for your business! Thank you so much for your kind words!
Art S.
Posted
Very satisfied with TherapyNotes! I'm a boomer, so getting up to speed with this online system (mainly scheduling) has had its challenges. TherapyNotes provides excellent customer service, which I've utilized on a number of occasions. These experiences have always been helpful, always leading to resolution of the problem. I'm especially pleased with the typically short wait to reach a support tech individual. I will recommend TherapyNotes to others without hesitation!
Response from TherapyNotes, LLC· Feb 18, 2020
Art - We really appreciate your detailed review! We are so happy to hear that you are enjoying your experience with TherapyNotes! We look forward to working with you!
Ana Maria M.
Posted
The best therapy notes Simple easy to use
Response from TherapyNotes, LLC· Feb 15, 2020
Anna - We are so happy to hear that you are enjoying TherapyNotes! Thank you for your review!
Kari A.
Posted
Was a glitch in programming and was able to make changes on their end to make it work, appreciated willingness to take the time rather than say...sorry.
Response from TherapyNotes, LLC· Feb 14, 2020
Kari - We really appreciate your review! Thank you so much!
Judith A.
Posted
the whole staff is extremely positive and helpful. Today, Amanda on the support staff was quite responsive. Thanks so much.
Response from TherapyNotes, LLC· Feb 11, 2020
Judith - We really appreciate your review! Thank you for the kind words for our Success Team!
Mark R.
Posted
I have worked with Heather to bring resolution to an urgent EDI/payer issue. She is very professional, knowledgeable and quick to respond. I HIGHLY recommend TherapyNotes to any clinician!
Response from TherapyNotes, LLC· Feb 11, 2020
Mark - We are so happy to hear that your issue was resolved quickly! Thank you so much for your review!
Victor W.
Posted
TherapyNotes is very prompt with help. Recently had a group question that was answered quickly. Also very affordable for non-profits. So far we have been very pleased and may expand the use to other clinical programs of our agency.
Response from TherapyNotes, LLC· Feb 11, 2020
Victor - We are so happy to hear that you feel supported by our Success Team! Thank you for your review!
Dr. Yolanda B.
Posted
I love using Therapy Notes. Their patient portal, forms and to-do lists help me to practice my profession with organization and security. In addition, their customer service is always knowledgeable, patient and courteous. Their customer service team is why I am loyal to the brand.
Response from TherapyNotes, LLC· Feb 11, 2020
Yolanda - We are so happy to hear that you are loving TherapyNotes! We appreciate your mention of our patient portal and to-do list features! Thank you so much for your review!
