TherapyNotes, LLCReviews of therapynotes.com

After many years in practice and keeping notes and files in paper format circumstances forced me to look at an alternative for record keeping and note taking. TherapyNotes has been an incredible gift. I wish I had tried this years ago. It has simplified my practice life and the insurance filing they offer has changed my payment turn around time by saving me 2-3 weeks. I get reimbursed sooner now!

I have used Therapy Notes for over 3 months now and I enjoy the ease of use and billing. The customer service is the best I have encountered. I am able to upload my own forms for my clients and they enjoy the ease of signing online versus paper.

Customer service is exceptional. Just starting private practice and TherapyNotes has been always available, helpful and supportive. Their platform is easy to navigate and makes these initial weeks bearable!

I left TherapyNotes for Simple Practice 8 months ago--I quickly recognized that I made a mistake as I began to use Simple Practice. Therapy Notes has a number of important advantages/features to note: 1) requiring the clinician to fill out intake and treatment plan before one can write progress notes means you will not drop ethically necessary documentation that is needed for record to be complete; 2) the ability to schedule ongoing appointments without an end date (simple practice only allowed you to schedule 30 appts at a time and on two occasions, an appointment dropped off the schedule and I was not in when a client arrived!!). 3). live support rather than going through submitting an email--A GOOD OLD FASHIONED PERSON WHO CAN ANSWER EVEN THE MOST SIMPLE QUESTIONS MAKES ALL THE DIFFERENCE! 4). Requiring clinician to review treatment plan every 90 days when one would be likely to forget if you were not prompted. 5). Credit card processing costs less through Therapy Notes. Despite the difficulty of uploading client records back to TherapyNotes, I believe it is worth doing to be back with the better program.

We have been incredibly impressed with TherapyNotes since our trial. The functionality is exceptional and all inclusive. In addition, the customer service staff is top notch. They are always available to quickly answer our questions and provide an experience second to none. We highly recommend TherapyNotes to anyone in solo or group practice. You won't be disappointed!

Compatible on computer, tablet, and mobile is a plus. User friendly and easy to navigate. The 'to do' list is handy and helps keep records up to date.

The support staff at TherapyNotes is one of the best in all services, not just in practice management software. The wait time is negligible, in my opinion, and I have always been treated with patience and respect, which is important because sometimes talking to customer service people can make one feel not too smart.

I highly recommend TherapyNotes as your source of EHR. It is an intuitive software that is dependable. Tech support is great. They are patience and walk their customers through challenges. If you call during after hours and leave a message, tech support return your call immediately during their business hours. The software is amazingly easy to operate. Billing is amazing. Just a click of the button. I like everything about Therapy Notes. Their credit card payment system for my clients are first class. This makes accepting payment quick and easy.