ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics reviews

1,558 approved reviews, newest moderated first

STEVEN S.
Posted Jun 10, 2024
This allows me to stop hanging glasses…
This allows me to stop hanging glasses from my shirt or keeping it in my pocket. The glasses are hidden, and When you need them, just pop them out of your phone. Great, great concept.
Response from ThinOptics· Jun 11, 2024
Thank you for your positive feedback! We're delighted to hear that you're enjoying the convenience of our glasses. It's wonderful to know that our product is helping you keep your glasses secure and easily accessible. We designed them with practicality in mind, and it's great to see that concept working well for you. If you have any further comments or need assistance, please feel free to reach out. Thanks for choosing ThinOptics!
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Karen P.
Posted Jun 10, 2024
5 STAR CUSTOMER SERVICE
Disappointed in the gift I received: great idea but needed stronger lenses...called Thin Optics and spoke with Rhea. She immediately understood, placed the proper order and was so kind and respectful! You don't get this 5 star Customer Service much...what a pleasant surprise! I strongly recommend Thin Optics due to their exceptional Customer Service!!
Response from ThinOptics· Jun 11, 2024
Thank you for sharing your feedback with us! We're sorry to hear that the initial gift did not meet your expectations, but we're thrilled that Rhea was able to assist you promptly and effectively. Your kind words about her service mean a lot to us. We strive to provide exceptional customer service, and it's wonderful to know that we succeeded in making your experience a positive one. Your recommendation is greatly appreciated, and we hope you enjoy your new lenses. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing ThinOptics!
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Andrew S.
Posted Jun 10, 2024
Excellent customer service
Excellent customer service. The issue was resolved immediately with complete satisfaction. I highly recommend the product. I use it everyday
Response from ThinOptics· Jun 10, 2024
Thank you for your feedback! We're delighted to hear that your issue was resolved promptly and to your complete satisfaction. It's great to know that you use our product every day and highly recommend it. If you ever need further assistance, we're here to help!
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Paul
Posted Jun 10, 2024
Warranty support
I've been working with Customer Service at ThinOptics regarding a nose piece that fell off my portable glasses. I use them CONSTANTLY and I've had them for quite some time. Rhea was wonderful and offered to send me a new pair. They were all very communicative via email and even called me two times. Great customer service!
Response from ThinOptics· Jun 10, 2024
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our customer service team. It's wonderful to know that Rhea was able to assist you promptly and effectively. We strive to provide excellent service and are delighted that our team's communication and support met your expectations. If you need any further assistance, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you again!
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C J.
Posted Jun 7, 2024
The customer service was quick and…
The customer service was quick and friendly. I just received my glasses and LOVE them!! They are really amazing- so thin and light weight. I will be telling my friends about them for sure.
Response from ThinOptics· Jun 10, 2024
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that you love your new glasses. It’s great to know that their thin and lightweight design has impressed you. We truly appreciate your support and look forward to serving you again. Don't hesitate to share your experience with your friends – we’d love to help them find their perfect pair of glasses too!
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Steve S.
Posted Jun 6, 2024
Love the convenience of super thin…
Love the convenience of super thin readers. You can stick to your iPhone, ipad. Fits in your pocket. They are so thin and yet so durable. Super steel! Thanks for replacing my case that broke. Pleasure doing biz with them.
Response from ThinOptics· Jun 6, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you love the convenience and durability of our super thin readers. It's great to know they fit perfectly with your devices and in your pocket. We're also glad we could quickly replace your broken case. It's a pleasure doing business with you, and we appreciate your support!
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Devika S.
Posted Jun 6, 2024
I had recently received my thin optic…
I had recently received my thin optic glasses which are perfect for evening bag ! There was a mistake in ordering the glasses however the exchange process as super easy!
Response from ThinOptics· Jun 6, 2024
Thank you for sharing your experience! We're glad to hear that your ThinOptics glasses are perfect for your evening bag. We apologize for the initial ordering mistake but are pleased that the exchange process was smooth and easy for you. Your satisfaction is our top priority, and we appreciate your kind words!
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Mark C.
Posted Jun 6, 2024
Thin Optics Customer Service
My thin optics glasses broke in half in the Keychain holder and I couldn't be more pleased in how expeditionary they responded and satisfied my request. Great customer service
Response from ThinOptics· Jun 6, 2024
Thank you so much for your kind words! We're sorry to hear that your ThinOptics glasses broke, but we're delighted that our customer service team was able to resolve the issue quickly and to your satisfaction. Your feedback means a lot to us, and we're always here to help if you need anything else. Thank you for being a valued customer!
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