TURBROReviews of turbro.com

I had a defective product. The service represenitive was helpful in the process to get a replacement product in a timely matter. 5 star customer service.

Great customer support from Turbro. They replaced my electric heater quickly that had stopped working after a year. Exceptional company.

Bought a refurbished Turbro fireplace from Amazon and remote was missing. Upon contacting Turbro, they immediately shipped a remote. Excellent service and the product has been working great so far!

customer service--took several days to communicate problem with product. once problem was understood, service was just and efficient. thanks to marcia for her courtesy and politeness. thanks also to the other reps. that we spoke with. may GOD BLESS!

They have great customer support! We were missing a few pieces from the hardware which could have been our fault. They were prompt to e-mail me back and get the pieces to me.

Great Customer Service, very committed to customer satisfaction

This heater arrived with only 2 of the 4 legs. After requesting replacements on 3 separate occasions. I was required to send pictures (twice). After 30 plus days… we were sent two replacement legs. These were the wrong legs….

Fireplace showed up with 2 missing legs but one quick email and they sent new ones right away no questions asked. Great company 👌