Keith
Posted
Excellent!!
Fantastic glasses excellent service 👌 great price too. Would definitely recommend this company communication was superb

Excellent
393 reviews
Prescription eyeglasses frames online at an affordable price. Find a new pair today with Try-On system. Buy quality eyeglasses with a warranty, free lenses, and free shipping.
ZEELOOL UK (uk.zeelool.com) has 393 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
393 approved reviews, newest moderated first
Keith
Posted
Fantastic glasses excellent service 👌 great price too. Would definitely recommend this company communication was superb
Jules S.
Posted
Due to a technical issue on the website my original order arrived with the wrong prescription. The team immediately rectified it & were responsive & helpful in all communication! The new glasses have arrived & they are perfect! Great quality products & customer service.
Magdalena M.
Posted
So in LOVE with these glasses. STUNNING
Vowie L.
Posted
Glasses never showed up. Got sent to local distributor and never left. Company were useless and didnt want to know, and took a long time to respond to any communications. 2 stars because the insurance company they use were great and I got my money back quickly from them, but you shouldn't have to use them.
Response from ZEELOOL UK· Apr 18, 2026
We are very sorry that you encountered this problem while shopping on our website. Your feedback is very important to us, and we will expedite our response. We will also choose a more reliable logistics provider. We are glad to hear that you received a refund from the insurance company. We will strive to do better in the future, and we hope you can give us another opportunity to demonstrate our progress.
Kate
Posted
I had a problem with the first pair - the vision wasn't correct. The customer service team were fantastic and sent me a second pair immediately. They are perfect - i get so many compliments! Thank you so much - i am recommending you to everyone!
Donna M.
Posted
Quick service, love my glasses, lots of styles to choose from and great value for money
customer
Posted
Unfortunately, despite uploading prescription from usual opticians, I can't see anything through the glasses sent to me. Which is a shame as they cost over £100.
Response from ZEELOOL UK· Apr 15, 2026
We sincerely apologize that you are unable to see clearly with your new glasses. We understand how disappointing and frustrating this is, especially at this cost. We have sent you an email to verify the details further. Please check your inbox (and spam folder if needed).
Libbi M.
Posted
Can't use the glasses as the lenses make things warped even though they are supposedly my prescription Ive worn glasses for over 30 years and these are no good
Response from ZEELOOL UK· Apr 14, 2026
We're sorry to hear that the glasses you bought from our website aren't working properly. After checking, we found that our customer service replied to your email. We need your help to figure out the cause so we can provide you with the correct information. Don't worry, we will provide you with a solution as soon as possible after receiving your reply. We will take responsibility for your order.