UsenetserverReviews of usenetserver.com

No complaint. Everything works fine. Perfect service

Great prices!

have changed from giganews to usnet and have had no drops in my internet connection.very pleased with service received so far and would recommend it

Reliable , fast , well priced service.

Customer service is fast and resolves my issue when I first contact them. The Best service!

Flawless, fast... My Gigabit connection pegs! Great retention, no complaints!

Efficiant, fast, reliable, thustfull.

What went wrong this time? I recently discovered that my 1-year subscription fee for UsenetServer.com increased from $19.99 USD to $43.99 USD without any prior notification before the automatic renewal in PayPal. This sudden and significant price hike came as a complete surprise and left me feeling frustrated and dissatisfied. How can this company improve? Transparent Communication: UsenetServer.com needs to improve their communication with customers, especially regarding changes in pricing. Customers should be notified well in advance of any price increases to allow them to make informed decisions about their subscriptions. Clear Notification Policies: Implement a clear and transparent notification policy for all account changes, including price adjustments. Sending an email notification at least 30 days prior to renewal would be a good practice. Customer Service: Enhance customer service by providing prompt and helpful responses to inquiries about billing and subscription issues. An accessible and responsive support team can make a big difference in customer satisfaction. Remember to be honest, helpful, and constructive! I'm sharing this feedback in the hope that UsenetServer.com will take these suggestions seriously and improve their service for existing and future customers. Transparency and good communication are key to maintaining customer trust and satisfaction.