Excellent
9,926 reviews
WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Dianne B.
Posted
This wasn’t my first order with this company. They’ve always given me good customer service, quick delivery, good products. Nice to be able to trust those things in a company.
Response from WellBefore· Mar 6, 2024
Dear Dianne, We truly appreciate your kind words and review. We are always here for you and happy to assist. Sincerely,
CL
Posted
Products are great quality and reasonably priced. Shipping was quick and the company provided relevant updates about my order. Customer service is responsive.
Response from WellBefore· Mar 6, 2024
Thanks for your lovely words! We're delighted to hear you find our products to be of great quality and reasonably priced. We are here for you anytime you need us. All the best,
James A.
Posted
The product I ordered was out of stock and you were not able to complete the order. Uncertain when I will receive masks.
Response from WellBefore· Mar 5, 2024
We understand your frustration, James, and apologize for any inconvenience. We constantly strive to restock quickly, so please rest assured our customer service team is here to help with any questions about product availability through text, email, chat, or call, all 7 days a week. One of our team members will be contacting you directly to learn more about the specific issues you mentioned. We'll be looking forward to your response, and thanks again for your understanding.
Leslie B.
Posted
Great products and quick shipping.
Response from WellBefore· Mar 5, 2024
Thank you for your kind words, L! We strive to offer great products and fast shipping, so we're happy to hear we achieved that for you! All the best,
Elizabeth W.
Posted
I love your N95 masks, which have kept me safe from Covid, the Flu, RSV, and colds since they first became available during the pandemic! They are very comfortable and I can breath well emough with them on, to wear them all day, for cross country flights. The 2 headbands are easy to put on, can’t be felt, and keep the mask fitted perfectly, for maximum protection. I love that they fold flat and each comes in its own plastic envelope, to keep them flat and clean in purse or luggage. All round this is a great product that is sold for a fair price and mailed quickly, after I order.
Response from WellBefore· Mar 1, 2024
Thank you so much for the wonderful feedback! Knowing our N95 masks have been helpful in keeping you safe and comfortable is such fantastic news. Your kind words truly mean a lot to us! Looking forward to your next visit. Until then, stay safe!
Morgan
Posted
Super helpful customer service! I kept having trouble getting masks to fit and seal the way I'm used to and they were very quick and helpful with getting returns and exchanges processed for me.
Response from WellBefore· Mar 1, 2024
Seeing you happy is what makes us happy! Thanks a lot, Morgan for always trusting in our team. It's always our sincere pleasure to assist our customers with any inquiry. Stay safe!
Irene
Posted
Received package in good conndition and in a timely fasion.
Response from WellBefore· Mar 1, 2024
That is great to hear, thank you for keeping us posted Irene. We appreciate your continued trust and support!
Roslyn B.
Posted
You no longer are supplying size small KN95 masks. I recently purchased two packages s small children which was of course money wasted as they are much to small I had called awhile back about this but really did not get a helpful answer
Response from WellBefore· Mar 1, 2024
Hi Roslyn! We're sorry to hear you're having trouble finding the mask you prefer. We want to assure you that our KN95 masks in size Small are indeed available in various models and colors. Though we haven't been able to find any order under your name for kids' sizing, if you need assistance locating the small masks or have any other questions, please don't hesitate to reach out to our customer service team. We're here to help!
