Roger
Posted
Charges for shipping to Hawaii are…
Charges for shipping to Hawaii are ridiculous over $12 to ship 10 masks! We are in the United States and it doesn’t cost any more to ship here than to California. I have been purchasing masks from Wellbefore for the last three years but will reluctantly have to stop if they don’t change their policy.
Response from WellBefore· Mar 8, 2023
Hi Roger, we are sorry to know the rates were this high. If you allow us to clarify, unfortunately we are unable to control rates from couriers, as these prices come directly from them. Unfortunately this mean we can't handle their rates or add any other amount (please consider we provide the fulfillment service for free). As compensation, and even if it's not on us, we've sent you a notification to your inbox, hoping this helps to keep your trust and business with us. If you ever have any other questions, let us know. We will be more than happy to help through our customer service lines. We are 24/7 and 1 click away to provide assistance.