Excellent
9,926 reviews
WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Minda
Posted
I trust WellBefore’s description of their products. Buying protective masks is challenging. Size, rating, and design can all be confusing - and other sites misrepresent masks or don’t make an effort to vet them. WellBefore is honest and provides needed details.
Response from WellBefore· Jan 9, 2023
Thank you for sharing your experience, Minda! We appreciate your trust and are happy to hear the products are working well for you! Stay safe! :)
Jld
Posted
Easy to order, great products, and quick shipping.
Response from WellBefore· Jan 9, 2023
Awesome share, JLD! Thank you for this wonderful review! Take care. :)
Carol
Posted
Great masks! I've bought masks from WellBefore in the past and their masks were always of high quality and fit my kids nicely. I've gotten both the KN95 as well as KF94 styles. On the latest order, I bought the same size mask as in the past, not realizing my youngest has outgrown her size. I messaged customer service and they were very quick to respond about an exchange. To my surprise, when I was ready to exchange, they told me to keep my existing masks and shipped new masks at the larger size at no cost to me. Talk about customer service! Great company and would definitely keep purchasing from them.
Response from WellBefore· Jan 8, 2023
Thank you so much for this kind and wonderful review! Our customers mean a lot to us, so knowing we could provide you with great masks and customer service gives us a lot of joy. We hope we can continue to serve both you and your family in the future as well. Stay safe!
Renee M.
Posted
Placing orders is easy. I had a problem one time with logging in and customer support was very helpful. These mask come individually wrapped and in packs of 10. They are the perfect thickness and great quality for the price. Fast shipping also.
Response from WellBefore· Jan 8, 2023
Thanks for this excellent review! We're overjoyed to know we could provide you with helpful customer service and great quality masks. Take care!
Alex
Posted
We have 3 subscriptions for masks and noticed that one month's delivery hadn't arrived. The customer service was super helpful and immediately shipped a replacement. Also, great communication. I would highly recommend - we're very happy with our mask subscriptions!
Response from WellBefore· Jan 7, 2023
We're overjoyed to know we could provide you with great customer service. Thank you for the recommendation and stay safe!
gb
Posted
Masks are quality and fit great. Excellent customer service. Good company! This is where I get all my masks and gloves.
Response from WellBefore· Jan 7, 2023
We're extremely happy to know we could provide you with not only great masks and gloves, but also excellent customer service! Thanks for sharing your experience with us and take care!
boo
Posted
Children's masks are too small for the started address.
Response from WellBefore· Jan 10, 2023
Dear customer. We are sorry to know the masks didn't fit as you expected. If you allow us to clarify and help, whenever these situations or similar ones happen now or in the future, we are able to process returns of the unused products within the notification period. Please never forget you have your customer service line 24/7 and 1 click away to receive assistance. If there's anything else you might need, let us know. Have a nice day, and stay safe.
Leticia B.
Posted
Face masks are made with good quality
Response from WellBefore· Jan 6, 2023
Thank you Leticia this puts an smile on our face!
