Excellent
9,926 reviews
WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Jenny M.
Posted
Ordering & delivery easy. Reminders are sent & it’s easy to chang/postpone deliveries.
Response from WellBefore· Dec 9, 2022
Thank you, Jenny! We truly appreciate your 5-star rating. We are glad to know that our services and products are comfortable to manage. We hope to keep doing business with you in the future so please stay safe and have a wonderful weekend ahead!
Jody S.
Posted
WellBefore's products are excellent and their customer service is great, too.
Response from WellBefore· Dec 9, 2022
Thank you for your kind review Jody we are happy to see you happy!
Suzanne B.
Posted
KN95 masks allow water to pass though easily. So glad I checked. Referred here by my doctor, now she knows. Not KN95 protection.
Response from WellBefore· Dec 9, 2022
Hi Suzanne, we are sorry to read you had these issues with our products. Please note we work extremely hard to make our masks as protective as possible, and to pass all tests, and in case any is defective you are welcome to report this to us and we will happily process your request. We stand our ground in front of our products and make them of finest and highest quality. If you allow us to show this, we will be sending another email with further information. Stay tuned!
Mandy
Posted
Outstanding product and excellent customer service! When I accidentally ordered the wrong size of masks for my child, the team was responsive and helped me arrange a return and replacement order.
Response from WellBefore· Dec 9, 2022
Thank you Mandy for sharing your experience with us this makes us truly happy to help out in any way we can!
L.C. Shelburne Falls, M.
Posted
Great products, the most comfortable and protective mask I've found, at the best price. My whole extended family uses WellBefore masks, and everyone else who has tried one of my masks has been so impressed, they ended up ordering their own - even people who haven't been able to wear other masks comfortably. And WellBefore offers excellent customer service on top of that - when I needed to add more masks to my regular subscription, a phone call to WellBefore made it simple. Highly recommended.
Response from WellBefore· Dec 8, 2022
Hi L.C! Thank you for letting us be part of your family. As a family-owned business, we sincerely understand just how important it is for everyone in the family to find masks that feel as comfortable and provides the safety needed. We appreciate you spreading the word so that more people can know about our masks and so be able help people to stay safe. We work hard to offer as much help as we can because our customers are very important. Please stay safe and we wish you happy holidays!
Alexandria D.
Posted
Great mask, very secure and makes me feel safe working in a restaurant during the holiday season
Response from WellBefore· Dec 8, 2022
Hi A! We are glad to know our masks help you to stay safe as you work during this season and thank you for sharing them with us. As a company that cares for our customers, every comment and experience that can spread the word is of great value. So please stay safe and have wonderful holidays!
Staci G.
Posted
Customer service is quick and very helpful. I made a mistake with my last order and even though it was a Saturday night I was able to get assistance through chat immediately. My order was shipped quickly and arrived well packaged. I received updates every step of the way - when the order was placed, shipped, in transit, out for delivery and delivered. I placed the order on 11/26 and it was delivered on 12/3 with standard shipping. I trust WellBefore to make high quality products provide excellent customer service.
Response from WellBefore· Dec 8, 2022
Thank you, Staci! For such a wonderful and detailed review, it helps us to know that we are doing something right, as a company we work hard to offer excellent assistance as well as high-quality products for all customer's needs. We love to assist and help everybody as fast as we can in these difficult times, so please stay safe and we wish you happy holidays!
DDC
Posted
Great quality masks. Easy to use website and ordering system. Consistently reliable delivery, quality, and service.
Response from WellBefore· Dec 8, 2022
Dear DDC, Thanks for your kind words, we are so pleased to assist you with amazing products, fast service a reasonable prices that you can rely on. Thanks again for your business. Best regards!
