WellBeforeReviews of wellbefore.com

Response from WellBefore· Mar 2, 2022

Thank you! We appreciate your rating and honest feedback. We will always be here for you! Stay safe.

Response from WellBefore· Mar 2, 2022

Knowing our services have met the expectations makes us quite happy. Thank you for trusting in us with this important need. We will always be here for you. Stay safe.

Response from WellBefore· Mar 2, 2022

Thank you a million times! We are incredibly happy we have your trust.

Response from WellBefore· Mar 2, 2022

Dear Sri, we are sorry you felt that way with your order. If you allow us to clarify, and as we stated on our product details and on the email we've sent you, the product you were requesting a refund for was not eligible for such due to the nature of the product, and we clarified that on our site. However, after checking the proof picture, the boxes arrived with no substantial damages either, so they were still usable. Once again, we are sorry for not being of help with your case that time, but rest assured we are constantly working in making our policies as friendly as possible with our customers in front of products that are sensitive like this one. Stay safe.

Response from WellBefore· Mar 2, 2022

We're so glad to hear that you're happy with the service and products received from us! Rest assured we always do our best for you! Stay safe Carolyn!

Response from WellBefore· Mar 2, 2022

We always try to keep improving our service in order to provide a smooth experience to our customers. Thanks a lot for sharing!

Response from WellBefore· Mar 2, 2022

We are very happy to hear you had a great shipping experience as well!

Response from WellBefore· Mar 2, 2022

Hi Robbi, we are sorry to know you felt that way, please note that we already clarified unfortunately these didn't arrive with the correct embossing but the quality remains the same and to compensate the troubles we refunded your order with no hesitation and not asking the masks back so you can keep the product to stay safe. We are sure the product we distribute is legitimate, thus the reason we didn't ask it back, and we're sorry that, after several communications, emails, questions you've sent, our service didn't meet your expectations to give us 2 stars. We considered we have answered all your questions promptly, but unfortunately, we know sometimes we can't satisfy everyone. That said, we wish you the best, and hope our masks can keep you safe during your search for another source of masks. Stay safe.