Excellent
9,926 reviews
WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Lynette H.
Posted
Delivery was accurate and on time. This product works great. No more fogged up glasses. The seal around our faces is good and helps us feel a little safer in this Pandemic.
Response from WellBefore· Jan 19, 2022
It has been our pleasure to serve you, Lynette! and we hope we see you again soon.
B P.
Posted
Excellent service and quick delivery. Fits my 5yr old perfectly and doesn't complain about it while wearing it to school for 6 hours.
Response from WellBefore· Jan 19, 2022
We are extremely thankful for the trust you have placed in us, BP! Thank you for your business.
Gerry
Posted
Love this company, I’ve been ordering masks for over a year now and all of them are quality masks. Highly recommended.
Response from WellBefore· Jan 19, 2022
We appreciate your loyalty to our company as a customer, Gerry! We will forever continue offering you the best products.
CF
Posted
Excellent customer service. quick and responsive.
Response from WellBefore· Jan 19, 2022
Thank you for being a loyal customer, CF! We will not settle for less in serving you.
Tara R.
Posted
WellBefore has been the most consistent and reliable of any company when ordering masks and personal protective equipment. They deliver high quality products in a timely manner!
Response from WellBefore· Jan 19, 2022
Thank you for your trust and self-confidence in our company, Tara! We are really honored to have you as our customer.
Drew B.
Posted
WellBefore said they shipped the masks, UPS never had any status update. After contacting UPS a couple of times it became clear that the package was lost and UPS had even stated that the package would have been delivered already if they had it. WellBefore insisted that the lack of status updates is because UPS scans the entire truck rather than individual packages, and that we needed to wait until an arbitrary date before any further action could be taken - notably refusing to answer what "further action" meant. In the end they did issue a refund, but at this point I can't recommend doing business with WellBefore. Waiting almost a month to verify the PPE isn't coming isn't acceptable.
Response from WellBefore· Jan 21, 2022
Dear Drew, thank you for your honest comments and we're sorry to read you had issues with your shipping. We're afraid that, in order to clarify, due to some conditions with the courier, we are unable to process claims with them after a determined period has passed, and this vary from each order and their potential ETAs. Yes, this is very frustrating, and it's frustrating for us as well, so we totally understand how you may feel, and we are working to update this process with the couriers. We hope, when you decide to try us again, we have improved this process. Thanks again and we hope you can stay safe.
Laurie D.
Posted
Only masks that fit my kids!!
Response from WellBefore· Jan 19, 2022
Thank you for trusting and having confidence in us, Laurie! We are very thankful to have you as our customer.
Jeffrey
Posted
Lots of genuine N95 masks, and they ship promptly.
Response from WellBefore· Jan 19, 2022
It’s great having a customer who is supportive and encouraging. Thank you for being a valued customer, Jeffrey!
