Alice
Posted
I had taken out a subscription of…
I had taken out a subscription of Advance hip and joint. Before I received my second container my grandson’s dog collapsed to the floor. She was 11 years old and her body just gave up. After rushing her to the emergency vet the decision was made to put her down. The next day I emailed Wuffes to cancel my subscription I immediately received a email response. The staff was excellent. Very kind and within seconds canceled my order. If and when my Grandson gets another dog I will definitely order products from Wuffes. Great company, great customer service.
Response from Wuffes· Jun 4, 2025
I’m so sorry to hear about your grandson’s dog which must have been very hard for your family. Thank you for sharing your experience, and we’re glad we could assist you quickly during such a difficult time. Whenever your grandson is ready, we’ll be here to help. Sending you all warm wishes. 💚Alejandra at Wuffes


