Excellent
3,999 reviews
WuffesWe're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.
Wuffes (wuffes.com) has 3,999 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
3,999 approved reviews, newest moderated first
Bridgette M.
Posted
I started noticing a difference in my dog in just a few days. Customer service was wonderful and very helpful!
Response from Wuffes· Jun 4, 2025
So happy to hear that, Bridgette! Thanks for your kind words 💚Alejandra at Wuffes
Julie F.
Posted
Apparently I was on auto renew but I didn’t remember that. When I received an email (sent at 1:17 am), I emailed at 7:14 am asking them to cancel that order as my dog refuses to eat them. They told me it was too late but would give me a 20% refund and suggested I just donate the order. I thought there was a money back cancellation policy but they said that’s only if you try it for 90 days, then cancel. So basically you have to buy 3 months worth first. I would not recommend Wuffles as 1) my dog refused to eat it and 2) I would have expected an email reminding me of any upcoming shipment prior to just automatically sending. I have an auto ship with Chewy but they always remind me ahead of time, in order to change or modify it. Poor customer service, and a ripoff if you forget to cancel any auto renewal!
Response from Wuffes· Jun 4, 2025
Thanks for your feedback, and I’m really sorry for the frustration. When you used a discount on your first order, it activated a subscription for consistent support. We understand every dog is different, and we never want you to feel stuck with something that doesn't work. Although we couldn’t cancel the recent shipment since it had already been processed, we did issue a 25% refund and suggested donating the product. If you'd prefer to return it, you can refuse the package or contact us for help. While the 90-day money-back guarantee applies after completing the full trial, we’re always happy to help case by case. Please reach out if you need anything else 💚Alejandra at Wuffes
Alda W.
Posted
I say improvement even though my fur baby was paralytic in her hind legs due to spondylosis. My advice is to start supplements at the onset of struggle or difficulty. I do believe the improvement allowed her to live as long as she could. It strengthened her fighting spirit
Response from Wuffes· Jun 4, 2025
Thank you for sharing this, Alda. Your baby’s strength and your love are truly inspiring💚Alejandra at Wuffes
Ella N.
Posted
I contacted Wuffes regarding a lost package. They immediately shipped me a replacement.. No questions asked. I seemed more worried where my package was then Aranza was. Amazing customer service. I haven't been able to give my babies the product yet but Im sure they're going to love it!
Response from Wuffes· Jun 4, 2025
Thank you so much for your kind words, Ella! 💛 We’re so glad Aranza could help and that your replacement arrived quickly. We can’t wait to hear how your babies like the product. Please keep us posted! 💚Alejandra at Wuffes
Belinda
Posted
I was unaware that I had my order on auto-renew and when I got the notification action customer service was easy to contact ( I used their via chat option). The situation was quick and resolved. Thank you.
Response from Wuffes· May 28, 2025
Thank you for sharing your experience, Belinda! We’re so glad our chat team was able to help quickly and make things right. If you ever need anything else, we’re just a message away! 💚Alejandra at Wuffes
Tim
Posted
Solid Customer support - Nancy was great at helping me figure out my subscription and taking care of what I needed. My 11.5 year old German Shepherd loves the chews and definitely feel it's helped with his mobility and joints.
Response from Wuffes· May 28, 2025
Hi Tim! We’re so glad Nancy could help and even happier to hear your pup is feeling better! 🐶💪 Thanks for sharing your experience! 💚Alejandra at Wuffes
Sherry P.
Posted
I think the company is moving in a good path. It would be nice to see products that help eliminate hip problems from our dogs that love playing Frisbee. I believe K9's should be given this product to help prevent hip Displacia( spelling is wrong). Your company could sponsor K9 units in a county. SNOOP didn't like the oil either.
Response from Wuffes· May 27, 2025
Thank you so much for your thoughtful feedback, Sherry! And thank you for the heads-up about Snoop and the oil; we’re always working on making our formulas more pup-approved! 💚Alejandra at Wuffes
E F.
Posted
Very concerned and knowledgeable representative. Very helpful.
Response from Wuffes· May 26, 2025
Thank you so much for your kind words, E! 💚 We're happy to hear you had a positive experience — our team is always here to help you and your pup 🐾💚Alejandra at Wuffes
