mihai.nastasescu
Posted
clear and personalized support
clear and personalized support

Average
129 reviews
Circle is the world’s leading all-in-one branded community platform. Circle enables you to bring together your community, events, and courses — all under your own brand. Circle customers range from creator-led communities like Ali Abdaal’s Productivity Club, Dr. Becky’s GoodInside, and Jay Shetty’s Coaching Program, to organizational communities like Harvard’s CrimsonConnect, SpaceX’s Starbase community, The RSA’s Circle, and Oprah’s Daily Inside club. Join 18,000 community builders on Circle to:● Build a dedicated home for your community with full control and ownership.● Engage your audience through events, courses, email and gamification.● Monetize with paid memberships, gated content, and recurring subscriptions.● Scale your business with automations, AI tools, and fully branded mobile apps.Circle Plus is a premium solution that offers fully branded mobile apps for iOS and Android, designed to help community businesses stand out in the app stores and earn more revenue. The service includes a fully done-for-you app, world-class design support, hassle-free migrations, and much, much more.With Circle Plus, you can run courses, memberships, events, and community on your own branded mobile apps, on any device. It features tools like push notifications and in-app purchases, which help keep engagement high and unlock new revenue streams. Professional community businesses choose Circle Plus to:● Maximize credibility: Ditch the complex, disjointed tech stack and bring together all your offerings in one white-labeled platform.● Simplify growth: Circle’s white-glove service handles everything from design to onboarding, migration, and maintenance, helping you launch quickly and confidently.● Get discovered: Boost visibility with app store placement and seamless sign-up flows, making it easier for new members to find and join you.● Boost engagement: Branded push notifications and DMs keep your community informed and active.● Earn more money: Reduce the cost of customer acquis
Circle (circle.so) has 129 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
129 approved reviews, newest moderated first
mihai.nastasescu
Posted
clear and personalized support
Md Saidur R.
Posted
Someone used my email to sign up, and I contacted the support team, who helped me close my Circle account. Thanks to the support team.
Greg
Posted
Recently, I had to interact with two online subscription providers for annual software renewal. Circle stood heads and shoulders above the other. First, it provided a way to set up an online bank payment in addition to the debit card payment that did not work because the payment exceeded daily security limits. Second, it had a clear way for me to respond to the email alerting me of unsuccessful payment. Third, it gave a clear and complete response to my email response. The other company? AI agent; chat that states that my request to pay them was not included in our support agreement; and a delayed response to emails that was partial and unhelpful. This is a specific customer service comparison. I would add that the Circle AI supprot for users is great, and the look and feel quite good for the community tool. Thanks Circle!
Carol G.
Posted
Great customer service. Love this platform.
Terri
Posted
It was nice to hear about the successes of others as it give me energy to keep going. I am excited about the new course and know that I will learn some new ideas to try.
Michiru
Posted
We are using Circle from Japan. JPY is not available for payment and Japanese is not on the language selections. I hope it will be available in the future!
Suze
Posted
The customer service was exceptional although if it were easier to delete accounts or communities then I wouldn’t have needed customer support. I don’t think admins should have the option to allow/not allow members to leave communities. A member should always have the opportunity leave if they wish. Overall my experience of circle is very good, the problems I’ve had are down to the community admins lack of knowledge.
SC
Posted
The support team is really supportive, I don't remember a time where I asked for help and they didn't respond. They're also patient. Really impressed by the support.