Jacobs
Posted
Absolutely awful app and terrible customer service
Absolutely awful app. Keeps crashing and for 4 months, my leader board froze and it took them 4 months to look into it, after which they had no idea of the complaint I made and I had to start all over again. Save your users time and patience and don't sell your course or community through them. They're absolutely shocking!
Response from Circle· May 12, 2026
We’re really sorry to hear about your experience. We completely understand your frustration, having a frozen leaderboard for 4 months and then finding out your complaint wasn’t properly tracked, is genuinely unacceptable. This is not the standard of support we aim to provide, and we sincerely apologize for falling short. Losing track of an open complaint is something we take seriously and want to make right. We’d really like the chance to look into this properly. Please reach out to us directly at [email protected] and reference this review so our team can prioritize your case, review your previous tickets, and make sure it doesn’t fall through the cracks again. We’re sincerely sorry again for the experience and appreciate you bringing this to our attention!