ColoGuardReviews of colocationguard.com

Sent in the sample, following all instructions. My husband had recently done this and received results in timely fashion. Never heard anything about the sample. Contacted company (exactscience). They stated they received sample but didn't analyze it. So we do it again. We received a box, open it up, and find the sample which sent back to them!! That is crazy!! They sent the used sample back to us. How can that possibly happen?? Customer service could not even give us a straight forward answer about this. Extremely dissatisfied!! This seems like medical malpractice!!

Received a false positive. They claim it only happens 13% of the time but it’s much higher than that. If you do not have a history or any symptoms don’t bother. I can’t wait for the doctor bills to start rolling in for a procedure I did not need thanks to cologuard. It’s a scam. Waist of time and money.

Was shipped a kit without request. The Cologuard letter was written to sound like my doctor ordered it. In fact, my doctor did not! I called Colorguard and the customer service rep said to said my doctor ordered it and until I told him that’s not true because my doctor have my current address and the kit was shipped to an old address. Then rep went on to say my insurance company requested the kit, again another lie because my insurance company has my correct address. I asked the rep to remove my information from their database and his response was may I please have you current address. ARE YOU SERIOUS!!! Stop sending my personal information to the wrong person!!! Very disappointing way to create business. One of the many reasons health insurance in so high!

Scam. Like a horrid illegal bill collector. (No I don’t have bills that haven’t been paid). I never agreed to give this scam company my personal info. They call, they message, I block them and they use another number and continue to scam you. they send kits. I have gotten at least 5 kits. No mention of cost to do it nor did I agree to give my personal or medical info to them. Avoid this company. Rumor has it your test always comes out positive anyhow. Just to force you to do an invasive test. No thanks. I’m going to have to put a complaint in with the state for hipaa violation and harassment.

My test came back positive. I had to pay $480 for a second test, which also showed positive. I ended up doing a colonography, and had no issues at all. All that worry for nothing. They even checked all my organs with CT scanning. Totally clean and fine. Beware - can’t be trusted!

Customer service was positively rude. Hard to understand and kept insisting that I didn’t comprehend what I was doing. Absolutely frustrating. Do not want any more interaction with customer support. 👎👎👎👎

I didn't ask for this and I don't have a Dr.,This means that insurance is giving them my info without my permission. I wouldn't touch anything in there. It's sketchy as hell if you ask me. Maybe the insurance company will make an offer to let this go but they can't give out my info to anyone.. busted.,.. greedy like every other part of this med system. Send my check to same address that you sold to cologuard and God only knows who else you are selling info to ..shame on you... What good is it to gain the world but lose your soul?

Cologuard inundates you with messages asking if you want a kit and provides now way to say no. The only option is to mark yes. Then thy continue to send mail, email and messages reminding you to do something you are not going to do. They provide no way to communicate with them to turn off this aggressive set of communications. This is a horribly run company from a consumer perspective only interested in sending out kits so they get paid.