Excellent
218 reviews
ESAPetAt ESAPet, we deeply understand the comfort and support an Emotional Support Animal (ESA) can provide. Our mission is to help you obtain a legally recognized ESA or PSD (Psychiatric Service Dog) letter through a seamless and guided process, starting with a free screening by our licensed, accredited, and experienced therapists.Our therapists are highly trained and skilled in assessing mental health conditions and determining the therapeutic benefits of pets. They have completed rigorous education and possess a thorough understanding of the laws and regulations surrounding ESAs. This includes the criteria for qualifying animals and the rights and responsibilities of ESA owners. As the leading Emotional Support Service, we guarantee that your letter will be 100% compliant with both state and federal laws.
ESAPet (esapet.com) has 218 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
218 approved reviews, newest moderated first
JB
Posted
They made the process quick and easy! Thank you again! I needed a letter for my dog and new state that I will be in.
Response from ESAPet· Jul 31, 2025
Thank you for your feedback! We’re glad we could make the process quick and easy for you, especially with your move to a new state. Wishing you and your dog all the best in this new chapter! 🐾💙 Best, ESAPet Team
Alesia G.
Posted
Very helpful
Response from ESAPet· Jun 11, 2025
Hi Alesia, We’re thrilled to hear you had a great experience and found our team helpful. If you ever need anything else, we’re always here to support you. – The ESAPet Team
Jess L.
Posted
Basing this review on the likeliness of using their services again. I was approved for an ESA letter, which is great. The provider I met with was very thorough, kind and engaged. I felt caught off guard by some of the religious/Christian feedback in the interview, which seemed off topic for an ESA eval, and doesn't match my experience. It was a long meeting, and if I had known ahead that I'd be getting religious perspectives, I may have tried another route for the ESA, maybe more aligned with my goals and beliefs (or lack thereof haha). The interview left me feeling pretty tired and rattled after talking about in depth trauma history etc. Ultimately a learning lesson and a useful experience, but I'm unlikely to use them again because I felt unprepared for the religious aspects. I'm skeptical of organized religion in general - that churches find vulnerabilities in people, make them feel special and seen, and then sells people on an idea or a promise - and I couldn't help but feel skeptical that my own history was an attempt at persuasion based on my personal details. Just not what I expected for an ESA meeting, but appreciative for the service
Response from ESAPet· Jun 4, 2025
Hi Jess, Thank you for sharing your experience with us. We’re truly sorry to hear that aspects of your session left you feeling uncomfortable. At ESAPet, we are committed to providing a respectful, neutral, and inclusive environment for every person we serve. Your evaluation should have been focused solely on your eligibility for an ESA letter, and we sincerely regret that this standard was not upheld during your appointment. We are taking this feedback seriously and have already addressed it with our team. We truly appreciate you helping us grow through your honest review. Wishing you all the best, The ESAPet Team
Tina
Posted
The process was easy and painless. I had my letter in less than 24 hours. I’m also thankful for their guarantee that my letter will be accepted as it gives me added confidence in their service.
Response from ESAPet· Jun 11, 2025
Hi Tina, We’re so happy to hear the process was smooth and quick for you! Thank you for trusting us and for highlighting the peace of mind our guarantee brings. We’re always here if you need future support. – The ESAPet Team
Shaina M.
Posted
ESAPet has been great! They are very easy to work with and make the process very simple to get your letter. I recommend using them for your ESA needs.
Response from ESAPet· Jun 11, 2025
Hi Shaina, Thank you for the wonderful feedback! We’re glad we could make the process simple and stress-free for you. Let us know if there’s ever anything more we can do. – The ESAPet Team
Violet B.
Posted
My provider Angel was very sympathetic and understanding. She made me feel safe in the process and made it very easy. Thank you!
Lynice P.
Posted
The clinician was skilled and wrote an excellent letter. Thanks!
Coraly E.
Posted
Wow! Tatiana Cruz was super easy to talk to. Fast and courteous service. Receive my letter in less than an hour. I felt really good after my phone call. She listened and was very understanding. Thank you so much!
