ESAPetReviews of esapet.com

The therapist was very easy to talk to. Got my approval letter the same day!

Kate was knowledgeable and trustworthy. Great experience overall.

Angela our therapist was terrific! She was gentle, complimentary and sensitive when asking our 16 year old the questions concerning her pets and her emotional needs! Everything was in a timely manner! Angela, Thank you for all that you do!

Super easy, therapist was very sweet and its a huge relief to know I'll be able to keep my cat

Angela was amazing. she was attentive, understanding and very helpful. Thank you so much!

So I thought $199 for each of my two dogs was expensive, but I thought OK they reach out to a they talk to you what could be better than that. As it turns out I had to call them. A woman answered the telephone and said that somebody will call me by the end of the evening. No phone calls came in. The next day, now it’s Tuesday. I had to call them back again. At the woman said oh I’m very sorry we had a problem with the lady that was going to call you. Don will be calling you instead. Well as it turned out, Darren did call me. We spoke a little bit. He told me his mom and dad live in my area in Florida. I told him I’m moving into a community that does not accept dogs, this is why I need the letters, and it must have a Florida address on it. The letters finally came in my email with the California heading. Now that doesn’t look like it came off the Internet. I don’t know what does then. I could not use the letters. I asked for my money back, you will have to speak to Ruth he said. Ruth called me and said this is the way it is and we cannot give you your money back. I just lost my husband, I don’t have the money, and if they do not give me my money back, I am going to complain to the ADA, and whoever else needs to know that these people are giving out fake letters for $200 per dog.

Very professional and helpful.

They were very understanding and a pleasure to talk too!