Formidable FormsReviews of formidableforms.com

We initially had a slightly fobbed off response from support suggeting we hire a developer. However since then support have taken our issue to the Devs. I think it was a bit of miscommunication via their email ticketing system We pay for formidable elite so expect a high level of service. Thank you for taking our ticket seriously I have amended this review accordingly.

Jonathan went above and beyond. Solved my problem with professionalism and terrific expertise. Polite, patient, and good natured. Would highly recommend him in any service environment.

Toyin was great - a master form builder. He helped me customize my form in no time with very clear instructions. I had a pretty frustrating experience with a prior rep, but Toyin redeemed Formidable Forms in my eyes.

We deployed Formidable on our WordPress e-commerce site and ran into persistent instability. Functionality would work one day and then randomly break the next, even when we hadn’t touched that area. Changes in one section frequently caused regressions elsewhere. The result was repeated interruptions and months of avoidable delays for our store. Support: Customer service wasn’t helpful. Replies were slow and largely generic, and issues were not resolved despite multiple contacts. Cost vs. value: For a product that costs hundreds of euros per year, we expected reliability and accountable support. Instead, we spent time and money troubleshooting basic failures. Outcome: We have removed Formidable and our site is now stable. Based on our experience, I cannot recommend this product.

I was having issues with Formidable Pro on my website so I reached out to their tech support. Jonathan promptly replied to my issues and did a fantastic job helping me work through the problems. I have reached out to their tech support many times in the past 4 years and they have always been fantastic to work with. If youyourre thinking about using Formidable Forms on your site I would highly recommend them! Brad

Once I got past the chatbot, I received thorough, customized guidance from an expert service rep, including clear guidance and relevant code snippets to resolve my issues. Well done!

Very responsive and helpful support team, quick replies that got us up and running fast

I have been using formidable forms pro (plus, business and now elite) for many many years and for lots of different projects. There is so much you can do with the plugin and when I have got stuck I have simply reached out to their support and been helped through all my blocks and blind spots. I would recommend them 100%