Excellent
184 reviews
Formidable FormsFormidable Forms is the best WordPress forms plugin. Over 300,000 professionals use our WordPress form builder to create contact forms, surveys, calculators, and more.
Formidable Forms (formidableforms.com) has 184 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
184 approved reviews, newest moderated first
federico B.
Posted
Excelente plugin y el soporte técnico es muy rápido y eficiente
Response from Formidable Forms· Sep 22, 2025
Awesome! We love hearing that you’re loving the plugin and that our support team swooped in fast to save the day. We’ll be ready whenever you need us again!
Emad R.
Posted
Terrible support, too buggy and not reliable.
Response from Formidable Forms· Sep 24, 2025
Hi Emad, We know tech hiccups can be frustrating, and we apologize for any trouble this may have caused! We see you’re currently working with our support team, and we’re confident they’ll have everything running smoothly in no time. Thanks so much for your patience while we get you back up and running!
Walter
Posted
I needed assistance with incorporating Forbidable with my website and they reached out within about an hour with clear instructions that worked flawlessly. They also followed up and that's great customer support!
Response from Formidable Forms· Sep 22, 2025
That’s what we love to hear! 🎉 Our support team is all about quick replies and making sure you’re set up for success. Glad the instructions worked perfectly and the follow-up hit the mark. Thanks for sharing your experience!
Paul K.
Posted
Helpful in answering my questions and pointing me to the right knowledge sections when I had trouble finding it. Jonathan communicated clearly and quickly!
Response from Formidable Forms· Sep 22, 2025
Jonathan coming in clutch again! 🎸 Total rock star when it comes to quick, clear answers and pointing you to exactly what you need. Thanks for sharing your experience!
Dennis D.
Posted
I was very happy with the support I received from Jonathan and Steve. They both handled my issues very fast. I would recommend Formidable software to anyone.
Response from Formidable Forms· Sep 15, 2025
We love hearing this! 🎉 Jonathan and Steve will be thrilled to know they made things easy for you. Thanks for the recommendation, it means a lot!
DKT R.
Posted
I've had nothing but great support from the team at Formidable. My latest experience was absolutely amazing. Their was a bug that caused imports to not work. After diagnosing myself, I created a ticket with both Formidable and my host. The host was able to reproduce it but my server wasn't throwing any errors. Formidable also reproduced it, and passed it on to their dev team. Within just a few hours, they'd pushed a new update that fixed the issue. Thanks Nathaniel, for passing this on to the Dev Team!
Response from Formidable Forms· Sep 15, 2025
Thanks so much for sharing this! We’re thrilled Nathanael and the dev team could jump on it quickly and get you back on track. Bugs don’t stand a chance when you’ve got a Formidable squad on your side!
Leslie J.
Posted
I was a new user of Formidable Forms and still within the 14 day refund period and raised a simple support issue with them. I created a simple one field form with a checkbox and wanted to populate the list with data from a mysql table. My query for data worked and I created the appropriate hook using the Formidable tools documentation. However nothing was displayed. I raised the support issue and set them the form the hook code and the sql code to create my table in a hope that they could find out what was wrong. I was amazed at the responses I was getting from support in that despite using a built in and supported feature in these hooks as they call them as it is default software the moment that you try to put data into the hook so that it gets displayed Formidable refused to help as since i have used my own code in the frame work of the hook they class this as CUSTOM CODE and they do not support this. SO what is the point of having built-in features that are supported but at the same time you try to use them the support is declined. I would have thought as a new user within 14 days they would have bent over backwards to try and help me , but all i got was a hostile opposite , they stated that they would not write the mysql query for me despite me sending the code to them with the query already written and tested outside of Formidable Forms. PLEASE BE VERY WARY OF WHAT THEIR SUPPORT ACTUALLY MEANS AS ANYTHING YOU USE THEY CAN DECLINE SUPPORT IF THEY DONT WANT TO HELP . Do not pay for something that you are likely not to get any help on
Response from Formidable Forms· Sep 8, 2025
Hi Leslie, We apologize that your experience with our support team wasn’t what you hoped for. We know how tricky things can feel when you’re just getting started and how frustrating it is to hit a roadblock. To clarify, the functionality you were trying to set up (populating a list from an external MySQL table) isn’t included in Formidable by default. Our documentation does include hooks that developers can use to extend functionality, but these are meant for users comfortable writing their own code. Our support team is here to guide and assist, but they aren’t able to write or troubleshoot custom code. We really appreciate you giving Formidable a try and hope you’re able to find a solution that works well for your project! - The Formidable Team
Shiine
Posted
Always quick, clear and useful answers from support.
Response from Formidable Forms· Sep 8, 2025
Thanks for sharing this! Our support team will love hearing it. They take a lot of pride in being fast, clear, and actually helpful (not just “have you tried turning it off and on again?” 😅)
