Barbie E.
Posted
Excellent customer service
Excellent customer service! I ordered roller shades that rolled the wrong way. They were super supportive of helping understand how to reverse the roll to fix my delimma. When I place a second order, they were able to pull my previous order to be certain that my new order matched the previous one.
Response from Graywind· Apr 17, 2026
Dear Barbie, Thank you so much for your thoughtful review! We’re really glad we could help you resolve the rolling direction issue and get everything working just right. It’s also great to hear that your second order matched perfectly with your previous one—that’s exactly the experience we aim to provide. Your support means a lot to us. Any more question, please contact us freely. Thanks. Best regards Graywind team



