Excellent
270 reviews
GraywindCustom Smart Window Treatments Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beauty—because when Light Flows, Life Feels. Explore Products For Designers For Dealers Why Graywind
Graywind (graywind.com) has 270 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
270 approved reviews, newest moderated first
Michelle B.
Posted
Had issues with 2 solar panels and customer service was prompt and replaced the solar panels quickly and even followed up if they were working. Great company would shop there again.
Response from Graywind· Apr 14, 2026
Dear Michelle, Thank you so much for your kind feedback. We are glad to hear that you are satisfied with us. Please contact us freely if you need any more assistance in future. Best regards Graywind team
Michael K.
Posted
Graywind first order shipped out and arrived promptly but the panel fabric could be seen through so I sent an email to see what could be done. They replied back with some fabric and colors I like. Up picked a dark gray color , they sent. An email with a very reasonable fee to order the new panels and received the order in 4days. The panel kit is easy to install, everything is well packed and when installed looks amazing and so easy to open and close! My new home came with vinyl blinds , I will replace with the panel blinds and these panel binds can be installed over the existing blinds which gives me more options for Arizona sun and heat. This order is for a sliding glass door and I didn’t like typical vertical blinds because you have to pull a cord to open and close and a stick to turn to angle them. The panels are opened and closed with ease. Also have a remote controlled option but really don’t need it. I really like the look of the panels, they look modern and clean!
Response from Graywind· Apr 13, 2026
Dear Michael， Thank you so much for your thoughtful and detailed review! We’re really glad to hear that you’re happy with both the product and our service. We appreciate your patience regarding the initial fabric issue, and we’re pleased we could quickly provide alternative options that better suited your preference. It’s great to know the new panels arrived promptly and met your expectations. We’re especially happy to hear that you found the panel kit easy to install and that it works well for your sliding glass door. Your feedback about the modern look and ease of use compared to traditional vertical blinds means a lot to us. Thank you again for choosing Graywind. We look forward to helping you with the rest of your window treatments in your new home! Best regards Graywind team
Betty B-F, Des Moines, I.
Posted
I bought the battery operated blinds for my arched window, high above my reach. My blinds are GREAT! Pretty easy for my handyman to install and they work great. And the company answered all my questions right away!
Response from Graywind· Apr 13, 2026
Dear Betty， Thank you for your nice feedback. Have a nice day! Best regards Graywind team
Sue S.
Posted
Always great customer service, very responsive! Thank you!
Response from Graywind· Apr 13, 2026
Dear Sue， Thank you for your kind feedback. Real happy to hear that. Please contact us freely if you need any more assistance in future. Best regards Graywind team
KP
Posted
Fabulous experience, the folks we worked with were highly responsive and helpful, the zebra and panel blinds we ordered were a perfect fit.
Response from Graywind· Apr 9, 2026
Dear KP, Thank you so much for your kind feedback. Real happy to hear that. Please contact us freely if you need any more assistance in future. Best regards Graywind team
Ali W.
Posted
The instructions were easy to follow and the blinds are exactly what I was looking for, I love my new blinds!!
Response from Graywind· Apr 9, 2026
Dear Ali, Thank you for your feedback, we are glad to gear that you love it. Have a nice day! Best regards Graywind team
lisa W.
Posted
Efficient communication, high quality product. Highly recommended & beautiful 😊
Response from Graywind· Apr 9, 2026
Dear Lisa, Thank you so much for your kind feedback! We're thrilled to hear that you're happy with your Graywind shades and our service. If you ever need assistance, feel free to reach out anytime. Best regards Graywind Team
Eric
Posted
Great customer service, they doubled checked with me on my measurements when there was a question. The sliding shades are high quality with a contemporary look. We love them! Shades arrived within promised time, and we got several updates.
Response from Graywind· Apr 8, 2026
Dear Eric, Thank you so much for your kind feedback! We're thrilled to hear that you're happy with your Graywind shades and our service. If you ever need assistance, feel free to reach out anytime. Best regards Graywind Team
