Excellent
270 reviews
GraywindCustom Smart Window Treatments Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beauty—because when Light Flows, Life Feels. Explore Products For Designers For Dealers Why Graywind
Graywind (graywind.com) has 270 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
270 approved reviews, newest moderated first
Frances I.
Posted
The blinds were of excellent quality
Response from Graywind· Apr 2, 2026
Dear Frances， Thank you so much for your kind feedback! We're thrilled to hear that you're happy with your Graywind shades. If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime. Best regards Graywind Team
Dileep A.
Posted
Great customer support and able to help me out with issues promptly and re-ship the products
Response from Graywind· Apr 1, 2026
Dear Dileep, Thank you for your kind feedback. We commit to serve our customers better. Any more question, please contact us freely. Best regards Graywind team
Fred J.
Posted
Great experience with the team! Blinds are very nice and they arrived very quickly. One recommendation is to be sure to let the customer know that the blinds are already programmed. I did not know this and had to reprogram them myself.
Response from Graywind· Apr 1, 2026
Dear Fred， Thanks a lot for your suggestion. We have upgraded the labeling to make it more clear for customers, and this issue will be completely resolved in the future. Thank you again and have a nice day! Best regards Graywind team
William B.
Posted
Love the blinds, when I had a problem the Customer Service team was quick to respond and resolved my issue just as fast!
Response from Graywind· Mar 31, 2026
Dear William， Thank you so much for your feedback. We commit to serve our customers better. Any more question, please contact us freely. Best regards Graywind Team
GAIL H.
Posted
Best service ever.
Response from Graywind· Mar 30, 2026
Dear Gail, Thank you for acknowledging our work. We are so happy to make you satisfied with us. Please contact us freely if you need in future. Thank you. Best regards Graywind team
Jonathan E.
Posted
The product itself is great quality and easy to install. I had to reach out for support and that’s where the true wonder of this company came through. Their support is fantastic. I highly recommend the product and the support that Graywind offers
Response from Graywind· Mar 25, 2026
Dear Jonathan， Thank you so much for your kind feedback! We're thrilled to hear that you're happy with your Graywind shades and our service. If you ever need assistance, please contact us freely. Thanks. Best regards Graywind team
Carlton
Posted
The blind is working excellently. Also, the customer service has been excellent. I had an issue with understanding the remote. I was given assistance and it worked. There was also a follow up to be sure everything was working properly.
Response from Graywind· Mar 23, 2026
Dear Carlton, Thanks a lot for your sincere feedback, we are so happy to make you satisfied with us. Please contact us freely if you need in future. Thank you. Best regards Graywind team
Gail H.
Posted
Prompt replies
Response from Graywind· Mar 23, 2026
Dear Gail, We commit to provide better products and better service. Any more question, please contact us freely. Thanks. Best regards Graywind team
