Simon
Posted
Good stuff
Good stuff. Wide variety of high quality gear. Fast delivery.

Excellent
588 reviews
Gym Source offers a full range of fitness products, gym design strategy, and ongoing after-sale support for both home and commercial gyms. We act as your full-service resource for the entire project including, design and development, installation, and after-sale service. We find the best fitness solutions for your individual health goals and available fitness space with our commitment to the following unique services.
Gym Source (gymsource.com) has 588 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
588 approved reviews, newest moderated first
Simon
Posted
Good stuff. Wide variety of high quality gear. Fast delivery.
C S J.
Posted
Gym source came in with a phenomenal price for a piece of equipment for my home gym. Professional presentation, very courteous, delivery and assembly team were awesome and in and out faster than I ever expected. Glad to recommend them to anyone.
Debbie R.
Posted
So impressed with GymSource!. Enrique (at the 6th Ct location) is especially great. He is beyond knowledgeable, very professional and a pleasure to work with! Bought several pieces of equipment from them for over 20 years and it has always been a great experience. Their prices are competitive and their selection is great. Plus they really stand by their products! Would definitely use them again!
Response from Gym Source· Dec 5, 2019
Enrique is a gem, no doubt! Glad you enjoyed!
Joe P.
Posted
Gym source. Great work environment in the Hollywood location. Good benefits. The people who work here are very knowledgeable, helpful and have great personalities.
Lewis
Posted
I had a hard time finding the store at first since they haven't updated the store location. Once I got there I was greeted with great customer service. They had a few things that I was looking for but a lot of things wasn't there that thought they would have. I gave it 3 stars because of lack of equipment. The lack of Sports training equipment.
Valentina V.
Posted
FROM HUMAN RESOUCES THE WOMAN THAT WORKS THERE IS AND ABSOLUTLE DUMMY!!! SHE DOES NOT HAVE A CLUE TO WHAT IS GOING ON SHE SENT ME A WELCOME LETTER THAT HAD ANOTHER EMPLOYEES NAME ON IT. WHEN SHE HAD JUST SPOKEN TO ME. THE EMLOYEES IN HOLLYWOOD ARE TALKING ABOUT HOW MUCH MONEY THEY MAKE WORKING IN A STRIP CLUB. THERE IS GIRL THAT IS SO ARROGANT AND LAZY AND DID NOT KNOW WHAT SHE WAS DOING!!!! SHE BECAME FRIENDS WITH THE MANAGER SO SHE DOES NOT HAVE TO WORK!!! IT WORK LIKE A CHARM AS THE MANAGER WAS SO DISCONNECTED TO WHAT WAS GOING ON!!! THE MANAGER SHE IS ALWAYS ON HER PHONE, MAKING PERSONAL PHONE CALLS. THERE ARE EMPLOYEES THAT WORK IN THE WAREHOUSE THAT ARE FIGHTING EVERYDAY AND SOUND LIKE THEY ARE KILLING EACHOTHER. WHEN THEY WERE TRAINING ME I HEARD SOMEONE SCREAMING AT THE TOP OF THERE LUNGS I DID NOT KNOW WHAT WAS GOING ON AND THE EMPLOYEE THAT WAS TRAINING ME TOLD ME THAT HAS BEEN GOING ON FOR A VERY LONG TIME. WE JUST IGNORE THEM I SAID HOW COULD YOU IGNORE THEM THEY SOUND LIKE THERE KILLING EACHOTHER. THE MALE MANAGER PLAYS STUPID AS HE STAYS AWAY, FAR AWAY FROM THE WAREHOUSE PRETENDING NOT TO KNOW WHAT'S GOING ON MEANTIME HE HAS EMPLOYED THESE INSANE INDIVIUALS FOR YEARS. THE PROFANITY AND THE CONDITIONS OF THIS PLACE IS BEYOND BELIEF. THIS IS A HOSTIL ENVIORMENT, DO NOT APPLY TO THIS DUMP IF YOUR LOOKING FOR EMPLOYMENT!!! TO SAY THE LEAST!!!
Elizabeth H.
Posted
I had a terrible experience with gym source. I bought my treadmill at the midtown branch in Manhattan. I waited two weeks without hearing from anyone, and had to track them down to schedule a delivery. The delivery guys did damage to my floor--a deep scratch (which I'm evidently going to be reimbursed for. One positive experience so far). The delivery guys discovered that the console wasn't working, and we were told to wait on the new part to be delivered. There was no follow-up from the company. No apology, no heads up as to when we could expect the part to come in. Again, I had to track down someone to get any info. I repeatedly contacted one of their people. He was gracious at first, but then he dropped me and I had to keep following up. I felt like if I didn't follow up, nothing was going to happen. They finally scheduled a second delivery, and when the technician got here, he discovered they had misdiagnosed the first problem, and now they needed yet another part. Again, there was no follow-up whatsoever. I wrote a letter detailing my frustration in a calm, respectful, but firm manner. I got the briefest of responses with no apology. Now I am waiting on my third delivery. We'll see what happens.... What has really gotten to me is the total lack of follow-up, courtesy, and care. I paid a lot of my money for my treadmill, had two botched deliveries so far, incurred a deep scratch, and you'd think that I was just bothering them over nothing, and they wished I'd go away. Work on your customer service, guys!!!
Response from Gym Source· Feb 22, 2018
Elizabeth, We apologize for your recent experience with Gym Source. We are committed to providing every customer with a high-level of service, and we are disappointed that you did not have this experience. We have shared your comments with our team, and they have informed us they have been in contact to remedy the problem and are already working on a solution to quickly address any concerns. Please email us directly at [email protected] if you experience any other issues, or there is anything we can do to help. A member of our team will be in touch to follow-up as well. Sincerely, Gym Source.
Susan J.
Posted
My husband posted the previous review and we have tried all the email addresses you gave us but they bounce back just as they do for direct gym source. We would like to know how you know we ordered a treadmill as my husband didn t put that in the review. For the information of the person/people who are stealing other people's money the police and consumer services are on to you and we are also getting interest from a tv consumer programme .WE WANT OUR MONEY BACK
Response from Gym Source· Dec 8, 2017
Ms. Jackson, Please call 212-688-4222 if you use extension 254 it will go directly to my cell phone. You can also email me personally at [email protected] We are not the company you ordered a treadmill from, but perhaps we can help you in some other way? We are a New York City based company who operates on the East Coast of the USA only. - Tom Richard