Jenni
Posted
Excellent!!!
From star to finish the process was easy and painless. Everything was done in a professional manner and communications where quick and accurate. I loved my product and feel completely satisfied.

Excellent
729 reviews
Promotional Products, Swag, Corporate Gifts, On Demand Online Company Stores
iPromo (ipromo.com) has 729 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
729 approved reviews, newest moderated first
Jenni
Posted
From star to finish the process was easy and painless. Everything was done in a professional manner and communications where quick and accurate. I loved my product and feel completely satisfied.
Wendy
Posted
Was happy to find the USB Sticks at a reasonable price, and great customer service from a person who speaks clearly. Received immediate responses to my questions about my order and no hidden fees-and received within 6 business days.
Karae
Posted
The experience was overall a good one. Customer serve we great. If/when I do it again, i know what questions to ask, that weren't this time.
Susan
Posted
From my first contact with the company they were quick to my inquiries, very accommodating to my special requests and delivery time was extraordinarily quick. Extremely satisfied!
John
Posted
This was my first experience in ordering promotional material for my small business. Michael Engal was extremely professional and patient with me. Though I suspect I am a very small client, I was treated as a very important client.
Alan
Posted
Responded to requests and quotes very quickly. Fast and curtious customer service. I am a returning customer and will certainly continue doing business with iPromo.
KenO
Posted
The phone service before sale was good. The price seemed reasonable. Delivery was fast. Quality was nice. I resent the ipromo ads that now pop up too often and the ipromo labels stuck on the thumb drives.
Benjamin
Posted
I should have known better because their website looks like it was designed by high school students. I called and asked about placing and order and my salesman got very excited. At every opportunity to prompted me to enter credit card information, well before he had given me pricing or proofs or samples of what I was ordering. Upon asking for a sample they sent me the wrong one. Upon asking for a better price I was told that theirs were the best prices in the business and their competitors all offered substandard USBs - a lie, because I use Flashbay all the time and their products are great AND cheap. When I asked for proofs my requests were ignored so it took several revisions to get something that looked passable - but only passable. I finally placed the order and got it on time, but shoddily packaged. They used the wrong proof so the design is wrong. They also replaced the beautiful stainless steel sample with cheap flashy aluminum USBs that bend and break very easily. I have waited 3 days for a call back and have not received one. I always got a reply within 8 hours before I gave them my money. I expect they willr efuse my request for a refund. Beware.
Response from iPromo· Jun 6, 2014
Hi Benjamin, We are very sorry for this mistake. I spoke with the sales manager (Eric) who just left you a message. This was an unacceptable delivery on our part resulting from a communication error. The shipped product was not the correct usb. We are going to do two things: 1) Issue a complete refund for your order. 2) Fulfill the order with the correct product at no cost to you. Eric will confirm this with you and see that it is completed. Again, we are sorry for our error and the frustration we created for you. Sincerely, Steve