Tenisha N C.
Posted
Best Email User Friendly Platform
Kit is user friendly and gives you a lot of creative opportunities for email blasts and campaigns.
Response from Kit· May 29, 2026
Glad Kit's been a good fit for how you create.

Average
161 reviews
Kit is an email-first marketing platform for creators that helps foster deep connections with your audience and build a sophisticated business that delivers real value—whether you’re a YouTuber, podcaster, author, musician, or any other creator type. Start or grow your following with our newsletter features, send beautiful promo emails, create custom landing pages, automate your email sends, sell digital products, get recommended by other creators, and more. With Kit, you can earn from multiple income streams, and because the platform flexes with you as you grow, there's no need to jump between different tools or start from scratch on a new platform in the future. Already have an email list? We offer a free migration service for creators with over 5,000 subscribers on our paid plans. Our team handles everything, so you can switch to Kit and never look back. Manage up to 10,000 subscribers for free, or upgrade to grow an unlimited list and access all functionality. Get started today!
Kit (kit.com) has 161 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
161 approved reviews, newest moderated first
Tenisha N C.
Posted
Kit is user friendly and gives you a lot of creative opportunities for email blasts and campaigns.
Response from Kit· May 29, 2026
Glad Kit's been a good fit for how you create.
justw
Posted
They closed my account without prior notice, before I could even confirm my email. Their AI bot is so dumb it is offensive and human support just closes tickets without even providing any suppport. Looking at their terms, I did not violate any, I did not even send an email yet. I opened an account, after the registration wizard there was a note saying my account was blocked. To follow the steps in the non-existent support chat, only to later find “Your account is closed.” After logging in… Why not do another rebranding to scamkit.com and just disable any kind of support since even email support does not respond to anything… what a waste of time and what scam of a business Update: It’s been 4 days since I provided Kit with the account information, after they wrote their response to the original review. No one has reached out, so blocking a new account before it has even be used for anything seems to be exactly the experience Kit wants you to have. Update 2: Over a week ago since Kit.com lied about reaching out to solve their weird ass problem and demanded more information (or this review could be flagged as false…) No one reached out, Kit blocks your account before you can use it, and then lies about providing support… do yourself a huge favor and DO NOT waste your time on this company.
Response from Kit· May 29, 2026
This is not the experience we want anyone to have, and we're sorry it happened. We'll be reaching out to you directly.
Sandra J.
Posted
Kit is easy to use, has a great user friendly interface. Building email sequences is super easy with a great visual interface and multiple 'what if' scenarios to build exactly what you want people to receive.
Response from Kit· May 29, 2026
The visual sequence builder is one of those things that just clicks once you're in it. Glad it's giving you the flexibility to build exactly what your subscribers experience. Thanks for sharing this.
Katie P.
Posted
This has more stuff than I need and I know I'm paying for it. Keep the price low & give me the solid basics. No group referral stuff.
Response from Kit· May 29, 2026
Fair point — and appreciated. We'll keep this feedback in mind as we think about how Kit grows.
MaryJo M.
Posted
I don’t find it 100% intuitive, but that being said, the more I use it the more I learn.
Response from Kit· May 29, 2026
Glad it's getting easier the more you use. If you ever hit a wall, our support team is here to help. Don't hesitate to reach out.
Jacob
Posted
They closed my account without prior notice. I'm 100% open and honest that I did NOT violate any terms. Factoring that I created my account the other day, and have never send emails to anyone. I made 0 interaction with prospects or people at all. It just happened that I came to think of KIT, decided to open the tool and guess what. I merely saw a box saying : Your account was closed. And that was their frank and detailed reason. Thanks !
Response from Kit· May 29, 2026
This is not the experience we want anyone to have, and we're sorry it happened. We'll be reaching out to you directly.
Zach L.
Posted
Excellent customer service and great features.
Response from Kit· May 29, 2026
That means a lot, thank you!
Julie B.
Posted
We love Kit at The Virtual Savvy! It works well for our optins, marketing emails and newsletters and it integrates with so many other parts of our tech stack. Big fan of Kit and the team behind it!
Response from Kit· May 29, 2026
The Virtual Savvy team — thank you for this. Knowing Kit fits seamlessly into how you run your business, from opt-ins to newsletters to the rest of your creator tech stack, is exactly what we're going for. Big fan of you too.