KitReviews of kit.com

"We've been on an exciting journey with KIT CRM since December 2025, and I can confidently say it’s been a game-changer for our company! Transitioning from our previous CRM, which became confusing after their structural changes, KIT has been a breath of fresh air. Its user-friendly interface is a standout feature, making it the simplest CRM we've used in our experience since 2015. Although we haven't needed to reach out to customer support—thanks to its intuitive design—we appreciate the competitive pricing and are thrilled with the overall performance. We highly recommend KIT CRM to anyone looking for a reliable and effective solution for their email marketing campaigns!"

Timely responses! is what is most important to me. When asking a question the time wait is short, my questions are answered, and I get a follow up email. Now that is customer service:) The system is easy enough to navigate for someone who is not computer savvy.

I have used Kit for a few years. I have always been happy with no complaints whatsoever. Always improving the platform and so easy to figure out. Thanks Kit.

I appreciated how quick the AI responses could be, but despite me signing up twice for a demo and reaching out directly as I let them know i've never managed a CRM before, nobody got in touch with me. The interface isn't easy to understand, it doesn't upload all your client data despite selecting custom fields, everything is fiddly across multiple tabs, Shame as it came recommended but they should offer and immediate onboarding service.

I am a small author and I appreciate the chance to use Kit for free for those with a lower subscriber list. It's easy to use and navigate, and I love the options for designing your newsletter. I also love the privacy it offers its users. I've been using it for a couple years now and I'm pleased.

The platform and especially the support is stellar...easy to get real answers. KIT doesn't do everything, but it sure does most of what I need.

Kit has made publishing my own newsletter and growing my subscriber list really easy and fun.

Convenient and easy to work with. Up to 10 000 subscribers for free!