LiveAgentReviews of liveagent.com

Not everything is perfect but it definitely suits our needs

so far its the best solution i have found

I have used just about every other chat and support ticket system on the market and Live Agent by far outshines them all. Quality of service, quick response from the support agents and a large list of features that are included in the combined package is part of the the reason they stand out above the crowd. Once they complete the call api and do a little more work with the twilio integration they will not be able to be beat. Thanks Live Agent.

Live Agent made our work a lot easier. Every new agent gets to learn the workflow with LiveAgent very easy and can start working right away. If there are problems with custom changes to your system such as with rules or SLA, the LiveAgent service is really good and helpful.

light software and very fast with many capabilities

They are very open about what's coming down the pipeline and they will soon have everything I or anyone else needs for a top-notch help desk at a very affordable price. And they integrate with GetResponse, which is great.

I have tried lots of help desk and customer service software but LiveAgent is by far the most easy, adaptable, useful aplication you can ever try. No matter what you need, you can do it with LiveAgent. I have set my call center in less than 30 minutes. All is included, telephone, chat, email, web tickets, knowledge base, twitter, facebook. Live Agent is perfect for SMB but as well for big customers and integrators, because they can create call centers on demand for each new project/department with a very low investment compared to the past that was involved hardware, difficult integrations, trainings. I can conclude saying that Live Agent is for me the present and the future of customer service and help desk departments.

There is no kind of regreat