LiveAgentReviews of liveagent.com

Very satisfied with the help received over chat and email regarding account setup. Very happy with my choice.

Live Agent is so easy to use. It helps you set reminders, and add notes to the conversation without the customer seeing it, It is a great tool for businesses. It creates a good line of communication between you and the customer

I've answered almost 20,000 tickets using Live Agent. We have an entire team of agents and multiple departments for two different products. Their online chat support is very fast and efficient. The transition from Zendesk (which was difficult to manage and navigate), was seamless. Live Agent was there to help and answer questions. We're still not using all the functionality, for example the internal knowledge base. But we ARE using the rules and predefined answers, which are both really useful! I cannot think of anything they could 'improve' with their platform. Newbies to the team are up and running in relatively short period of time. If you are using another platform and tired of all the kinks and navigation issues, then check out their free trial before you make the transition. Highly recommend and would never go back. Hope this was helpful.

I love LiveAgent very easy to use. It has everything that I need to do my job, and do my job right. I would recommend it to everyone!!

This helpdesk is the best! Using this daily makes working that much more enjoyable. It is really easy to use and the best feature is live chat! I would recommend this to anyone!

Trabajo diariamente con la herramienta y es de gran utilidad, su manejo es muy sencillo y práctico.

what an experience, my daily work life is much better with such a fast and efficient mail processor. 5 stars does not justify how fantastic this is. You will definitely not be sorry once you're with LA. Just phenomenal.

Where's the option for six stars? Because if anything deserves it, it's LiveAgent. A magical user experience unlike any other. An absolute gamechanger and the highlight of my working day - every day. Thank you, LA. Thank you.