Michelle
Posted
Great platform
Love this platform and database for interacting with customers. Very easy and user friendly. It makes it fun seeing the rewards gained daily also.

Excellent
616 reviews
LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.
LiveAgent (liveagent.com) has 616 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
616 approved reviews, newest moderated first
Michelle
Posted
Love this platform and database for interacting with customers. Very easy and user friendly. It makes it fun seeing the rewards gained daily also.
Emma
Posted
Live agent is pretty good, I am fairly new to the system. Very easy to use. All age friendly.
Kelsey
Posted
There are some issues with the phone system, dropping calls etc.. Other than that it's pretty good
John
Posted
Drops phone calls, loses emails, glitch after glitch after glitch. good system that could be better!
Response from LiveAgent· Nov 21, 2016
Thanks for your feedback. I'm sorry for the troubles, please contact us at [email protected] so we can solve your problems. Thanks.
Matthew O.
Posted
It has been an amazing experience using LiveAgent for customer service. The consolidation of all emails in one place has really helped to speed up our response times and limits the amount of different websites we have to access on a daily basis. I couldn't recommend it more!
Summy
Posted
Since using Live Agent, we have been able to improve communication across our company, not only externally but internally as well. Every ticket can be monitored and if required, followed up on with the use of tags and postpone feature. Would recommend this software to any company looking to improve their communications
Anthony
Posted
This is an awesome tool.
Ivan
Posted
Easy access for faster response between customer inquiries.