LuminoxReviews of luminox.com

Ne ho comprati, nel tempo, almeno 5. Uno ha smesso di funzionare dopo un mese, sfilandosi senza motivo la corona di carica. Un altro ha avuto infiltrazioni di acqua semplicemente lavandomi il viso. Un altro si è staccata Lal linguetta interna che tiene ferma la batteria, fissata con una vite microscopica che si è infilata nel meccanismo. E questi sono gli orologi dei Navy Seal? Pagati oltre 300 euro l'uno? Meglio un buon Timex di una volta, oppure un Casio G-Shock.

Wish I would have read the reviews first. Give them the opportunity to put right the fact that the strap broke after 2 weeks of LIGHT wear then they said oh we can replace it but it's a good will gesture but you'll have to pay postage for the energy strap.. ok so I done that and then the strap failed again. Contacted them to say come on must be a issue with the materials you're using what can be done, the watch at this point was 2 months old ISH the new strap was about 3 weeks. Considering they market their watches at the likes of navy seals and Bear Grylls the quality isn't what they proclaim and yeah be fair if they would have sorted the strap issue then all in all it's not a bad watch for the price point. Luminox. Your move.

Horrible product quality and service. I received a Sea Turtle Luminox dive watch as a gift in December of 2024 and from the beginning it would randomly stop ticking so it never kept good time. Since it was a gift I had no proof of purchase so they would do nothing to remedy the situation. I have a collection of 20+ watches and this is the first time I have had such a bad experience. Poor quality out of the gate and then they back it up with terrible service. I won't support a company that won't stand behind their products. Stay away from this brand to avoid getting burned.

Purchased a "LUMINOX COMMANDO RAIDER DUAL TIME XL.3337" last month from "timeshop24". I've had to replace the battery this week, the "SO CALLED LUMINOUS HANDS & HOUR MARKERS" don't glow at all. I can only assume they are "VERY OLD STOCK". Timeshop24 are "GERMAN & SHOW THIER ARROGANCE" DON'T RESPOND TO email & ARE IGNORANT on the phone. DON'T RATE LUMINOX, Expensive and warranty is "WORTHLESS". TRASER H3 watches are 100 times better in QUALITY & SERVICE & the same price.

Luminox has a terrible rating here but that's not my experience. An email to the helpdesk was replied to within 3 hours and the watch arrived next day. The watch is fabulous, exactly as shown and a great deal in the Spring 25 sale.

After 6 months the watch stopped working. They charge $35 to send your watch in for "warranty". The store I purchased which sells rolex and other luxury brands, Luminox will not repair. They want another $140, $40 for all new guts and then $95 in labor. Total BS. Do not recommend. They do marketing and a tough look but the cheapest possible watch internal pieces.

Great watch (sea turtle giant) with impressive illumination. Competitive pricing. Quick delivery. Somewhat slow response in customer support.

Clasp broken after 5-6 times use, they advised me to buy a complete strap from them for £128. I paid £450 already for the watch. Customer service is awful and takes them 2-3 days to get back to me after each email. A lot of excuses and they finish with thanks for your understanding, the problem is I don’t understand them. How can they expect me to pay an extra £128 after a month I purchased the watch. Don’t be fooled by they advertising and all the “Swiss made” stuff, poor quality watch and even poorer customer service.