NoteBurner, founded in 2006, provides user-friendly software for converting, downloading, and editing music and video. Their products include tools for Apple Music, Spotify, YouTube Music, Netflix, Amazon Video, and so on. Their products aim to simplify music & video management across platforms.
NoteBurner (noteburner.com) has 353 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
Also known as
noteburner.com
Website
noteburner.com
Category
Internet & Software
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Needed an application where I could get my Spotify playlist to mp3 for djing and it worked perfectly, simply copy the link from Spotify to noteburner and it will start downloading your songs with the album cover and correct name to your computer. Loved the first month of this and am investing in the lifetime subscription which will be so worth it!!!
PA
P. A.
Posted
You should try Note Burner iTunes DRM…
You should try Note Burner iTunes DRM Audio Converter if you wish to keep the music from Apple in different formats and DRM-free. You won't regret buying it, as I have purchased the monthly subscription and plan to purchase the lifetime license soon. The ability to play Apple music DRM-free on different devices and operating systems is so exciting to me. Besides converting DRM-locked Apple music to MP3, MP4, or other formats, this software runs at 10x faster speed, and the output song has excellent audio quality! I have only encountered many issues converting songs, mostly when a new version of mac is released.
Response from NoteBurner· Oct 24, 2022
Hi P. Alonzo,
Thank you for your review on NotBurner.
We'll try our best to optimize our programs in the future.
For any further issue, please contact us on [email protected]
SB
skyler B.
Posted
Noteburner Excellent Experience!
I've recently lost my job so I haven't had enough money for Spotify Premium so I looked up different ways to still enjoy my music and I came across NoteBurner and at first I was skeptical but it's amazing and does a wonderful job at downloading and listing my music for me to freely listen to while I'm offline. They perfectly title the songs and place the correct icons to them unlike some other competitor downloaders I've tried before NoteBurner. If you're looking for a good and excellent working downloading software for some music through Spotify and Youtube I strongly suggest NoteBurner.
SS
Saul S.
Posted
Best spotify converter available
When looking for programs that work well or that have great response from tech teams to get things working look no further. I trust and use Noteburner for Spotify on a regular basis and it has been a great tool to convert. You wont be disappointed. Dj Orbs
PA
Paul
Posted
I had a terrible experience with this…
I had a terrible experience with this company. Firstly, when installing the program, it wipped out a number of files. Secondly, when I applied for the refund that they say they offer within 30 days from the date of purchase, I found out when you read the small print that this applies only to a lifetime license (who the hell takes out a lifetime license?), with other (‘normal’) subscription-based plan (1-Month & 12-Month) the refund only applies within 5 days from the date of purchase. I only realized I was missing files on the 6th day! The issue was never resolved, and their email responses were rude.
My reply to NoteBurner response: “And for the refund policy, we would always refund you if we cannot help you solve the issue” this is blatantly untrue, they had six months to do this but never did, and would now appear to be paying lip service because it is in the public domain. All the necessary information was provided long ago. I have no desire to recommence email communications. In fact, I want absolutely nothing do with this company. I only submitted to this review site to warn other consumers. P.S. The positive reviews center around the product doing want it is supposed to do, but this has never been the issue; yes it does work, but wait until you have a problem and then have to deal with the company!
Udate: NoteBurner has offered me a new 1 month licence with a different program, rather than a refund, which I have accepted.
Update January 2023: I sent them my details as they requested on TrustPilot (see below) and their response was: “Our payment system cannot pass through the refund action … we will generate a new licence for you”. I said okay to this, but said I wanted a different program to the one that caused the original problem. We agreed to test out the trial version of Tidal Music Converter for Windows to see if I had any problems, and if it worked, they would generate the full licence. I told let them know that the program was fine. However, after doing what they wanted (giving them the info they requested and updating my review on Trustpilot to say that I had accepted their offer) they didn’t generate the new licence. After some time, I emailed again to see what was going on and they requested that I now “help them remove” the negative review if I wanted the ‘trial mode’ restrictions — that only allows for 3 minutes of recording — removed (Blackmail!)
On top of everything else, I had to take out a subscription to Tidal to see if the NoteBurner program worked, so now I have wasted my money on a monthly subscription to Tidal.
I should have known better after my original dealings with this cowboy outfit, but I fell for the bait. There will not be a next time. I refuse to have any more dealings with them (changing my email address if needed) and I would urge anyone who reads this to do likewise. Why a company would behave in this manner and destroy their reputation all over $12.95 is beyond my comprehension.
Incidentally, they claimed they hadn’t received my original email concerning the missing files, so I send them a copy of their reply to my email, proving they had received it!
Final update: Another bizarre response from NoteBurner: “Sorry to see that your Tidal Music Converter doesn't work properly …” This is not the issue! There is no problem with Tidal Music Converter. Do they actually read their emails? Does anyone at this company have any idea what is going on? Furthermore, what they do not say on the TrustPilot post, but they do in their latest email to me, is: “I'm going to apply for a new license for you. But I need to submit your positive review or removal review to apply that. Could you please help us change the review to 3-5 stars?”. Once again, they have not issued the licence as originally promised; instead they are attempting to blackmail me into changing the review.
Re: Updated again. Checked email. Nothing from NoteBurner. 11th Jan 2023. I want absolutely nothing to do with this company ever again. So I have changed my email address, which I have had for decades. Yet another inconvenience that has directly resulted from dealing with this disreputable company. End of story.
Response from NoteBurner· Aug 30, 2022
Hi Paul,
We pay attention to the user experience for each customer, so sorry that we didn't go through your problem in time.
Please send us your email address and we'll arrange the refund for you.
For the issue of "wipped out a number of files", please also let us know more details.
Look forward to your reply.
Updated: So sorry for any inconvenience caused. As we cannot find out your email history regarding the software issue, so we may want to ask for more details about the problem you're encountering on NoteBurner.
But it looks like you may have already sent issue details via another email address. Could you please send us that email so that we could look through it? If we indeed didn't help you out at that time, we will submit the refund ASAP.
Updated:
Sorry to see that your Tidal Music Converter doesn't work properly. Sorry that we cannot find out the order about Tidal Music Converter via your contact email. Could you please provide us with the purchase email so that we can find out about your order?
Also, could you please provide us with more details about the issue you're encountering on Tidal Music Converter? What's the error code or error message? Please send us the relevant screenshots if possible.
Updated again:
Sorry that we didn't understand your updated review for the Tidal Music Converter before.
Had already sent the Tidal Music Converter license as request, please check the mail box.
Please let us know if you have any question and suggestion.
Updated:
We indeed sent the license email yesterday. Maybe it's because of the time difference? And could you please also check your junk box?
Look forward to your reply.
IA
Ian
Posted
NoteBurner quarantined by my anti virus Is it safe?
I downloaded NoteBurner Spotify to Mp3 on my laptop but when I ran the program for the first time my anti-virus software said it had detected malware and quarantined NoteBurner software. I downloaded from the official site, but I am worried about allowing my antivirus to allow NoteBurner. Is the download safe?
Response from NoteBurner· Aug 23, 2022
Hi Ian,
NoteBurner programs are 100% safe and clean to use.
Please try to add NoteBurner to the trust list on your anti-virus software for a try.
If the problem persists, please send us an email at [email protected] so that we can help you out ASAP.
PO
poesklapper
Posted
Just used NoteBurner for windows
Just used NoteBurner for windows, it worked perfectly downloading Spotify songs, and even can convert to FLAC, the best quality audio format I think. I believe the program just downloads songs from Spotify, instead of re-encoding them. Now Apple Music offers lossless quality and I'm planning to give it a try to see if it will also actually download the ALAC from Apple Music. If you guys could give me a discount, I'm gonna upgrade to the lifetime plan.
KB
Knute B.
Posted
I purchased my Noteburner Spotify…
I purchased my Noteburner Spotify downloader. Had nothing but trouble to get it downloaded. Noteburner Support helped me to get it downloaded. After downloading it, I tried to download songs from my playlist. Wouldn't download songs, said Failed 1101. Checked out failure code. It said to reinstall my Spotify. Did that, same results. Tried to contact Noteburner Support by email, email came back as permanent error, twice. I put in for a refund from PayPal. They are waiting for a response from the seller. Good luck with your purchase!!!!!!!!!!!!!
Response from NoteBurner· Aug 15, 2022
Hi Knute Bryant,
So sorry to see that you're encountering the Failed 1101 issue on the NoteBurner program.
Could you please send us your ticket ID or email address so that we can follow up on your issue ASAP?
Look forward to your reply.