ProjectManager Reviews | Read Customer Reviews of projectmanager.com

ProjectManager Reviews | Read Customer Reviews of projectmanager.com

ProjectManager reviews

485 approved reviews, newest moderated first

enrico L.
Posted Jan 13, 2021
Great tool and easy to use>
Great tool and easy to use>
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John C.
Posted Jan 13, 2021
I want to cancel and they make it…
I want to cancel and they make it impossible
Response from ProjectManager· Jan 15, 2021
Hello John, Thank you for your time and consideration. I apologize that you are having difficulty with a cancellation. Here are ways to cancel the 30-day free trial or subscription: Email us at [email protected] Call us at 1-800-765-2495 (USA) Complete the “Contact Us” form on the website or in the product. Upon receipt, we will endeavor to process your cancellation within one business day, however, any Subscription Fees incurred in the interim will not be refunded. Here are the terms for reference: https://www.projectmanager.com/terms Please feel free to contact our support team at https://www.projectmanager.com/contact, if you require further assistance. Sincerely, The ProjectManager.com Support Team
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Josh De D.
Posted Jan 13, 2021
I love this program, has minor clitches
I love this program, it works well for me. Here are a list of the things to work on. 1. Clitches - Sometimes the gantt charts move items randomly - this often means I have to re-align manually some of the lines. 2. Dependancies- I have problems with the Finish/Finish dependancies. I have stopped using them due them not working correctly. 3. I cannot add external contractors as a resource. This becomes a problem when planning over the whole portfolio of projects. 4. I cannot manage to set a baseline program on the gantt chart. On MS project it can be set as a grey line above each line for reference.
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Rami Al S.
Posted Jan 12, 2021
Why is there no Mobile APP?
Why is there no Mobile APP? Why can't we have an important task from all projects together? Why I have to go through all projects to have my action plan? Please help me if these are available.
Response from ProjectManager· Jan 15, 2021
Hello Rami, Thank you for contacting us. We are currently working on the mobile app. We are constantly refining our software and improving it. Your feedback is valuable to us. If you want to speak directly to our team, you may contact the support team as follows: Email us at [email protected] Call us at 1-800-765-2495 (USA) Complete the “Contact Us” form on the website or in the product. We appreciate your continued business. Sincerely, The ProjectManager.com Support Team
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Tareq A.
Posted Jan 12, 2021
Feedback
Feedback Sometimes website hanging, And the relation between tasks not easy to do like MS project, Do the auto-schedule will be better.
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Malcolm S.
Posted Jan 12, 2021
Very impressed
Like many nonprofits we need a robust tool like this to help keep us on track with an increasing workload of projects. Its simple and effective. I am most impressed.
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Ana
Posted Jan 12, 2021
Great Service
We got a quick and detailed response from the customer support and were able to fix the issue ourselves. Support person sent us a follow up e-mail checking if we could fix the issue and offering more solutions in case we didn't. Very Impressed.
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Jeff
Posted Jan 8, 2021
Do not use, overpriced!
While the software was nice to try out. I am a student and I was charged $375 for using the 1-month free pass. This is unacceptable and I do not recommend anyone to use this.
Response from ProjectManager· Jan 15, 2021
Hello Jeff, Thank you for trying out our software. We appreciate your time and consideration. The 30-day trial is free. After the trial period, you are billed based on the option you selected. Our records indicate that you selected the Business option for 15 users at a rate of $25.00 per user each month. This is why you were billed $375.00. Here is our pricing for reference: https://www.projectmanager.com/pricing An email was sent to the address on file 7 days before the end of the trial period as a reminder and to confirm the amount that will be billed if you choose to continue with the subscription. Please contact our support team if you require further assistance. Feel free to email us at [email protected] or call us at 1-800-765-2495 (USA). You can also complete the “Contact Us” form on the website or in the product if you prefer. Sincerely, The ProjectManager.com Support Team
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