ProjectManager Reviews | Read Customer Reviews of projectmanager.com

ProjectManager Reviews | Read Customer Reviews of projectmanager.com

ProjectManager reviews

485 approved reviews, newest moderated first

Not a PM F.
Posted Jan 30, 2021
$375 USD for a product I didn't need
Signed up to the trial. Didn't need the product, but was still billed the full business plan of $US 375 for the first month. Asked for a refund and rejected. One Star.
Response from ProjectManager· Feb 8, 2021
Hello There, Thank you for signing up for the trial. As you may know, you get 30 days free to review and try-out the software. You received a reminder 7 days prior to the end of the trial period to the email you provided. Once a cancellation was not initiated, we billed you $375.00 for the business subscription which you selected - $25.00 per user for up to 15 users. Here are the terms for your reference: https://www.projectmanager.com/terms For further assistance you may contact the support team as follows: Email us at [email protected] Call us at 1-800-765-2495 (USA) Complete the “Contact Us” form on the website or in the product. Sincerely, The ProjectManager.com Support Team
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milad A.
Posted Jan 28, 2021
Signed up for a trial and I charged…
Signed up for a trial and I charged over 180 euro in three months and I did not use the service. This company does not send you a monthly statement/receipt or any notification that they are about to charge your bank account. This is not fair to the consumer. It is not possible to cancel it from your account and you require to send them an email. There is no easy way of finding how I can cancel it from my account.
Response from ProjectManager· Jan 29, 2021
Hello Milad Aria, I apologize that you are having difficulty with a cancellation. As you may know, the free trial is for 30 days only. Cancellations during the trial period are immediate. An email was sent to the address on file 7 days before the end of the trial period as a reminder and to confirm the amount that will be billed if you choose to continue with the subscription. Since a cancellation was not made, you were billed for the subscription when the trial ended. Here are the terms for reference: https://www.projectmanager.com/terms The no refund policy is part of the terms. Your options to cancel the subscription: Email us at [email protected] Call us at 1-800-765-2495 (USA) Complete the “Contact Us” form on the website or in the product. Upon receipt, we will endeavor to process your cancellation within one business day, however, any Subscription Fees incurred in the interim will not be refunded. Please feel free to contact our support team at https://www.projectmanager.com/contact, if you require further assistance. Sincerely, The ProjectManager.com Support Team
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ranr R.
Posted Jan 28, 2021
Efficient, simple, web based task tracking tool for C-level
Simple, easy to understand for non-tech, shared and web based tool - all you need for high level running business plans. People often times mix running projects on top level with super detailed project plans you use on low level. Therefore - I consider this tool as very good for C-Suite and their strategic plans.
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Herfie E.
Posted Jan 27, 2021
ProjectManager, a very effective Tool in tracking multiple Projects at once
I find ProjectManager very effective in tracking multiple projects at once. We are in the IBS (In-Building Solutions) business, installing small cell sites inside malls, hotels, resorts, goverment buildings, etc. At any given time, there are 10, 15 or more small projects in progress. By equipping each project team leader with a mobile device to key in the progress of the each task in a real-time fashion, I fell totally in control of the business. Communication has greatly improved because every time I talk to my team leaders, we are looking at the same page (exactly the same Gantt Chart updated real-time). ProjectManager's user interface is attractive, intuitive and fun to use.
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Israel M.
Posted Jan 23, 2021
I didnt used it at all
I didnt used it at all
Response from ProjectManager· Jan 29, 2021
Hello Israel, Thank you for giving us the opportunity to earn your business. I am sorry that you did not use the software. We are trusted by over 375,000 Project Managers Worldwide. Some of our clients include Bank of America, the United States Postal Office, and The United Nations. For further assistance, please contact the support team as follows: Email us at [email protected] Call us at 1-800-765-2495 (USA) Complete the “Contact Us” form on the website or in the product. Sincerely, The ProjectManager.com Support Team
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Mike F.
Posted Jan 20, 2021
System is always available and ready…
System is always available and ready when needed, able to generate or update my small project schedules. My ability to adjust schedule to print and save for windows of a project as yet to be achieved. I am sure te system will not able to corollate to PDF or printed. Sometimes not looking to print full schedule.
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DMakic
Posted Jan 20, 2021
Very useful, subsrcibe!
I've been subscribed to PM for quite some time. I found it very useful. I downloaded many templates and read number of useful articles. I support PM.com full speed ahead. Recommended!
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Lyna D.
Posted Jan 20, 2021
The tool can still be improved here and…
The tool can still be improved here and there, but Projectmanager team is very helpful and patient on meeting customer requests.
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