ProjectManagerReviews of projectmanager.com

Response from ProjectManager· Jan 15, 2021

Hello Sahar, I apologize that you had a negative experience. We strive to respond to the emails within 1 business day. Providing world-class service is of the utmost importance to us. Based on our records, we were able to address your concerns. As you already know, the 30-day trial is free. After the trial period, you are billed based on the option you selected. You provide your billing information and authorize us to charge your card. Based on our records, you selected the Business option for 15 users at a rate of $25.00 per user each month. This is why you were billed $375.00. Here is our pricing for reference: https://www.projectmanager.com/pricing Should you require further assistance, please feel free to contact us at [email protected] or call us at 1-800-765-2495 (USA). You can also complete the “Contact Us” form on the website or in the product if you prefer. Sincerely, The ProjectManager.com Support Team

Response from ProjectManager· Jan 15, 2021

Hello Kai, We are trusted by over 375,000 Project Managers Worldwide. Some of our clients include NASA, the United States Postal Office, and The United Nations. Unfortunately, your experience was not what you expected. The pricing is available on the website to ensure transparency. The 30-day trial is free. After the trial period, you are billed based on the option you selected. Based on our records, you selected the Personal option for 5 users at a rate of $15.00 per user each month. This is why you were billed $75.00. Here is our pricing for reference: https://www.projectmanager.com/pricing An email was sent to the address on file 7 days before the end of the trial period as a reminder and to confirm the amount that will be billed if you choose to continue with the subscription. Please contact our support team if you require further assistance. Feel free to email us at [email protected] or call us at 1-800-765-2495 (USA). You can also complete the “Contact Us” form on the website or in the product if you prefer. Sincerely, The ProjectManager.com Support Team

Response from ProjectManager· Jan 15, 2021

Hello Joe, Your feedback is very important to us. I am sorry that your experience was not positive. An email was sent to the address on file 7 days before the end of the trial period as a reminder and to confirm the amount that will be billed if you choose to continue with the subscription. Based on our records, you selected the Business option for 15 users at a rate of $25.00 per user. This is why you were billed $375.00. Here is our pricing for reference: https://www.projectmanager.com/pricing We are trusted by over 375,000 Project Managers Worldwide. Some of our clients include NASA, the United States Postal Office, and The United Nations. Please feel free to contact us at [email protected] or call us at 1-800-765-2495 (USA). You can also complete the “Contact Us” form on the website or in the product if you require further assistance, Sincerely, The ProjectManager.com Support Team

Response from ProjectManager· Jan 15, 2021

Hello Normand, I apologize for any inconvenience this may have caused. Based on our records, you selected the Personal option for 5 users at a rate of $15.00 per user per month. This is why you were billed $75.00 as you already know. An email was sent to the address on file 7 days before the end of the trial period as a reminder and to confirm the amount that will be billed if you choose to continue with the subscription. Please contact our support team if you require further assistance. Feel free to email us at [email protected] or call us at 1-800-765-2495 (USA). You can also complete the “Contact Us” form on the website or in the product if you prefer. Sincerely, The ProjectManager.com Support Team

Response from ProjectManager· Jan 15, 2021

Hello Jesse, Thank you for contacting us. We strive to respond to the emails within 1 business day. Providing exceptional service is very important to us. Once the subscription is canceled, billing is stopped right away. ProjectManager is a Paid Subscription-based Product and as such it has a no refund policy. For your reference, you can access our terms here: https://www.projectmanager.com/terms If you require further assistance, please contact our support team via email at [email protected] or call us at 1-800-765-2495 (USA). You can also complete the “Contact Us” form on the website or in the product if you prefer. Sincerely, The ProjectManager.com Support Team