Quest DiagnosticsReviews of questdiagnostics.com

The worst place on earth to work the workers are disrespectful to the clients the supervisors are not in reality of what’s going on all the workers are very ghetto and the lab stinks, and very dirty. All of quest sites are nasty except for the ones that in professional buildings do not trust not one supervisor or group Lead they are all liars and making no money and haters

When I go to Quest I see people struggle with their intake. I usually end up helping an elderly person who can't figure out how to scan their drivers license and insurance card. COVID is over, its time to staff the waiting room or have a HELP button to assist people who aren't able to help themselves. The office is like walking into a box where you can't get help if you want it. It is not a user or customer friendly environment.

Wait time at this location is unacceptable.

I picked up a specimen kit yesterday. All I had to do this morning was drop off the specimen. One would think that would be easy. No! I had to sign in as a walk-in and wait an hour to be fit in among the appointments. Just to hand them a bag. I should have made an appointment to do this, but who would have thought an appointment was needed to just drop off a specimen? I’m extremely irritated with this policy.

Making an appointment seems useless. They know how to make appointments But they have no clue how to keep them. Many people are fasting and they have no problem making them wait sometimes for hours.

I picked up a fecal test kit from the Springfield Oregon branch. I was told I could drop the sample off without an appointment and it had to be returned within 1 hour or the sample is no good. Drove the sample 40 minutes to Springfield, was told I had to check in and make an appointment. Nearest appointment was 2 hours later. Told the lab techs several times the sample would be no good. "Sorry, appointments only." Got yelled at by customers: office was full of customers. Tech spent 10 minutes helping a customer find her text for an appointment. I could have easily dropped my sample off during that timeframe. Finally handed the tech my sample and told him to toss it out. Was told I had to have an appointment. It is IMPOSSIBLE to schedule an appointment online for a fecal sample and deliver it within an hour. So, no test for me. Most idiotic bureaucracy I have seen in a long time. Hopefully I don't have anything wrong with me, but I'll never know because of Quest. Thanks for nothing.

Great phlebotomists. Awful website. No receptionist. If the website can't find you, you're on your own.

it’s not recommended at ALL. the interviewer was redneck horrible person didn’t even know me but he choose to go with poison blood and hatred nature of not accepting diversity, I am over qualified for what they asking and which position. I left without feedback and that shows their lack of professionalism. they don’t deserve even one star. The office in Kentucky horrible uneducated people