SetraHostReviews of setrahost.com

So far I see adequate support and speed of communication. I hope to continue so fast

Very easy to set up, got my website going in no time, and pricing was less than 1/2 the rate my last hosting charged Best part is I wasn’t IP-banned when I tried to log in on my phone (my last hosting site did that twice)

Setra has been helpful since the beginning. I was having issues with my prior hosting company with downtime, slowness and lack of support. I tweeted about my frustrations and Setra reached out to me to help. They helped me more than my actual host so I decided to give them a try. They moved my website for me and got me back online within the hour. My website is now faster and it's half the price.

Don't trust them. They are not around even when all of their servers go down. No communication, no support, no live websites. It's like the company was ran by a single guy who sometimes bothered to show up to work and sometimes didn't feel like it. Check out their social media channels to see... It happened to me twice here and I should have left the first time round but I trusted they'll improve. They didn't. If you really want to use their services, please keep a backup somewhere else as you'll need it more often than you think.

I totally forgot about my cloudflare hookup :) good reminder. Thanks for getting back to me and testing then connection.

From my perspective, SetraHost are a new player in the hosting market which probably explains their determination to establish a great reputation. Since moving to them, they have been professional, knowledgeable and responsive. It's fair to say they have exceeded my expectations. I would definitely recommend them to anyone in need of website hosting. This paragraph written in July 2020. Update- December 28th 2020. All servers down and no response from customer service or via Twitter. Problem now resolved but I took one star off.

Since moving to them I have had a stable and fast site. I have found their support to be excellent, they have been helpful, and done everything I have asked for. I would wholeheartedly recommend this company to host your website.

The worst customer service ever Pros - their prices are not the most expensive out there Cons - it took about 48 hours for me to access my emails. After that marathon saga, I took a couple of days to do other things. When I tried to view a page on my website, it took forever and didn't load. My dashboard took over 30 seconds to load. Setra Host promised super fast loading - FAIL. I tried to use live support on their website but the live support page did not load on my device. I sent them a DM on twitter and it took about 15 hours for them to reply. The reply was I should send them an email or support ticket that that's how they offer 24/7 support. Setra Host promised 24/7 support - FAIL I've sent them several emails, multiple twitter DMs and public tweets. All I got was they do not offer support on twitter. However, they refused to reply to my emails after more than 24 hours. The same thing with the support ticket that was submitted. If you need good support at a time and mode that is convenient to you, stay away from Setra Host. Setra Host doesn't even offer telephone support either