SetraHostReviews of setrahost.com

I switched to SetraHost two years ago, and have never looked back. Not only is the price incredibly competitive, especially when compared to the likes of Bluehost etc, but the service I have received has always been outstanding. I had a smooth and easy initial domain + email transfer, and on the very rare occasion where there has been an issue since, the 24/7 customer service team is incredibly quick, responsive, and super helpful. Highly, highly recommend SetraHost and its customer service team - truly 5 star.

I’ve been using SetraHost for several months and couldn’t be happier, it's one of the best hosting experience I’ve had. Performance is stellar with fast page loads and consistently excellent uptime. Setup and migration were smooth, and their control panel is intuitive and reliable. Support stands out: responsive, knowledgeable, and genuinely helpful every time I’ve needed assistance. Pricing is fair for the quality and features included, and billing has always been transparent with no surprises. If you need dependable hosting with top-notch customer service, I highly recommend SetraHost.

These people do actually care, providing good affordable hosting and trying their best to keep it top-level. Sure there can be server issues, that's the online world for you, but they're on top of their support system to try and help and they won't stop at the basic "we cannot replicate the same error" but try the same to go with you through it until it's fixed.

Overall I have been good hosted at Setra. For the first months I've been there it was all super fast and perfectly fine. At some point, and I can't tell if it's an influx of registrations or what, sites went down massively and too often. They told me that when DirectAdmin updates it happens, no biggie. But now the total and complete lack of support is not ideal. I've had issues with the system reading a domain that cannot be on the records cause it never was, and not once but twice my ticket has been completely ignored and automatically closed. In the last one I even gave SPECIFICS of where to look, on their part, to clear it for me and since March 22nd I had ZERO replies. For the money paid, it should work much better. But it's not entirely to throw away and/or move somewhere else.

My support ticket was closed due to "inactivity". I sent a message after not hearing from them for 2 days and was told they were working on it. After a week they mark it complete and close it due to "inactivity". I don't call this customer service. I call this being ignored. My issue hasn't been resolved and because you have done nothing about it for a week you close the ticket. No wonder you don't take phone calls!!

I am so glad I moved to Setra. I was over at Web Host Python (before it got new owners) and Stable Point. Setra has been fantastic! They moved all my sites for me. I've been hosted with them now for months and it's been pretty great. They have fantastic and nice support, and I just love everything about being hosted here + they have really good prices and packages. I hope they continue to stay affordable because I love it here!

Very satisfied. Received technical support for one item and then ongoing support when some other problems occured. All fine, all sorted. Communication was exellent.

Very considerate, responsive and prompt assistance